I recently had the pleasure of visiting Soul&Grain, a delightful coffee shop that exceeded all my expectations. The highlight of my experience was the exceptional service provided by their staff, particularly Anis. From the moment I entered, Anis greeted me with a warm smile and made me feel incredibly welcome.
Anis's polite demeanor and genuine hospitality created a wonderful atmosphere that set the tone for my visit. He took the time to listen to my preferences and offered insightful recommendations based on my taste. His knowledge of the different coffee blends and brewing methods was impressive, and he patiently answered all my questions.
Not only was Anis attentive and knowledgeable, but he also demonstrated a true passion for his craft. He carefully prepared my coffee with precision and skill, ensuring that each sip was a delightful experience. His attention to detail and dedication to providing an excellent beverage were truly commendable.
Throughout my time at Soul&Grain, Anis went above and beyond to ensure my visit was memorable. He checked in on me regularly, making sure I had everything I needed and genuinely cared about my satisfaction. His professionalism and genuine kindness stood out, making me feel like a valued guest.
In addition to Anis's exceptional service, Soul&Grain itself was a charming coffee shop with a cozy and inviting ambiance. The aroma of freshly brewed coffee filled the air, and the tastefully designed interior created a welcoming space to relax and enjoy my drink.
Overall, I cannot recommend Soul&Grain enough, and Anis's exceptional service truly made my visit unforgettable. If you're looking for a coffee shop with delightful brews and a genuinely warm atmosphere, be sure to visit Soul&Grain and experience the outstanding service...
Read morePOTENTIALLY DANGEROUS!! Gave almond milk instead of oat milk. Be careful if you have allergies! I trusted the reviews, went here for morning coffee and shouldn't have. I ordered an oat latte to take away.
The cafe that was served was so hot it burnt my mouth (so forget the 'barrista' claim on the window, it's no better than Costa or Pret). The heat meant I couldn't taste anything. I thought of saying something but I felt there was no point: I was the one making the mistake to think this was a proper coffee place when it's just a train station pit-stop, so I left.
But once it had cooled down and I could actually taste it, I realised they had put it ALMOND milk instead of oat!!! Not a big issue in my case. It's just not my preference at all and I didn't enjoy the coffee (which of course also tasted burnt and bitter from the heat), but for anyone with an allergy this could have been disastrous! I was already on the tube then but otherwise I would have told them. I don't usually go there but will try to mention it to them next time I come by Victoria.
And in the meantime I'm writing this here as it's sufficiently important to make sure they notice (if they read their reviews at all), and that people with allergy pay extra...
Read moreSoul + Grain, located within Victoria Station between platforms 1 and 7, is a hidden gem for commuters looking to start their day with a delightful cup of coffee and a quick bite. This coffee shop has nailed the art of balancing quality with convenience, making it a perfect choice for those on the go.
The coffee is the real highlight here; their latte is smooth, rich, and creamy—perfectly crafted with just the right amount of espresso to get you energized without overwhelming bitterness. The prices are refreshingly reasonable, especially considering the high-traffic location, making it a fantastic value for quality coffee.
Soul + Grain also shines with its pastry selection, which is impressively varied and fresh. Their almond croissant is a must-try; it's flaky, light, and filled with a deliciously rich almond paste that feels indulgent yet not overly sweet. From classic pastries to other baked goods, there's enough variety to keep you coming back for different flavors.
With the convenient location, affordability, and quality offerings, Soul + Grain is a prime spot for a morning coffee run or a quick snack to fuel your commute. If you’re around Victoria Station, it's well...
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