My mom & I went for lunch while we were waiting for our train- I got the kid’s cheeseburger & my mom got a salad. Her salad was brought out first & when my food wasn’t brought out at the same time, they said it would be 5-10 minutes. 20+ minutes passed & my mom had already finished her whole salad. Other people’s food had been brought out that ordered several people after us & when my mom complained to the servers & they said they had no manager. When I asked to just get a refund, they said my food just came out & packaged my food up for me to go without the refund. Another couple waiting to speak to them had the same issue. The wait isn’t the biggest issue, it was the food coming out at differing times with other people receiving their food before mine when they had ordered much later. The food was good however which is why I didn’t leave it at a one star.