Starbucks — Restaurant in Altoona

Absolute disaster. Staff was stressed, most were nice and apologetic, we were 2nd in line and waited 25 minutes and finally had to say something. Then the woman was rude, and wasn't going to refund, and said they were understaffed. There were at least 8 people working. They completely forgot our order. There was no name or ticket on our cup. When it did come, the order was wrong, but we just left. So disappointed and will...

nice store but a worker by the name of liv was very hostile with a customer ahead of me and overall just very rude, yelling at customers and other employees.

i walked into this store 5 days later getting a drink and asked to speak to the other lady and the liv girl asked me “do you work in customer service” i said no and she told me i should try it. first of all if you work in customer service you need to be able to...

This is one of my favorite locations. Every Friday I go in and get the same thing and the staff is so nice. They're very helpful and friendly and have an answer for everything. One thing about this store that I consider a downfall is they aren't corporate affiliated. So points can be accrued here, but cannot be redeemed here. Aside from that, which has nothing to do with the performance of the associates, this...