Dutch Bros Coffee — Restaurant in Atascocita

Absolute worst experience I’ve ever had at a Dutch bros in my life. We have been driving from florida all day and rerouted to come to this Dutch Bros. We sat in line for 10 min when someone finally came to our window and said If we don’t make it to the drive through window by 10 they weren’t gonna serve us. AFTER we had already been sitting in line?? You had enough time to come out and tell me that but couldn’t have just taken my drink order then? If you don’t want people to get in the drive through line 10 min before close put up a sign. And I am not normally a person to go somewhere right before close but we have been driving for over 15 hours and just needed a coffee for our remaining 5 hours. Manager wouldn’t even come and talk to us about this. The boy at the window was nice and tried to get them to make our drinks so no hate to him. But if you don’t want to serve people should’ve turned the lights off or something. I will NEVER get...

This location is horrible. I’m a loyal Dutch bros customer and I’ve never had an issue until I visited this new location. First of all the service…I as well as other people sat in line waiting on the red head to take our order while she attended to every other car that would hop in line (making us wait even longer). Then the employees at the window were trash talking about us loud enough for me to hear them say things like “they don’t have to come back here” and “they can find a new location”. It was humiliating because my younger sisters were in the car hearing all this. I don’t know where that came from because I payed and sat there for 10 minutes while they made my drinks (not thinking there was an issue). They were side eying me and were purposely coughing all over my drinks. I will no longer be coming to this location. Be careful because the next person...

I went in person to the drive thru and it was not busy at all.. I ordered a Large Horchata Chai.. I received a plain iced coffee.. I had already left that location for the day so I looked online.. no help there.. called the number no help there.. so I went back in person to ask what they could do.. well.. nothing.. they didn't give me a receipt so I had 0 proof of what I ordered and I didn't use the app so again I had no proof when I went up to the window to ask about it I had a helpful young lady but when she went to ask her manager about my situation all she could say was no receipt no replacement.. I'd understand if it was packed but literally it was me and one other car behind me so I don't understand what went wrong.. I'm upset that they didn't even attempt to fix a mistake they made.. I tried to like the drink they gave me but it was just not what I...