Costa Coffee - Atlanta Midtown — Restaurant in Atlanta

I love your Costa Coffee at the Lee + White location — always consistent, always solid. But my experience at your Midtown location at the Coda Building (756 West Peachtree St) was unacceptable.

I was hungry and ended up leaving frustrated and humiliated. The lady at the front was the only highlight — she made the best London Fog I’ve had. But the breakfast burrito? It was soggy, smelled off, and clearly wasn’t made with care. I asked her to get the manager so I could understand how this passed as acceptable.

The manager told me, “That’s how all our burritos are made.” I let him know that’s simply not true — the Lee + White location actually cooks them right. He said he’d call them to learn how they do it… then offered me a free drink on my next visit.

I was starving. A free drink next time doesn’t fix a ruined meal today. No offer to remake it. No refund. Just “next time.”

I already submitted a review earlier this month and haven’t heard back. I’ve still got the receipt and photos of the burrito — so let me know if you plan to actually address this, or if this is just how the Midtown...

Edit to my previous post.....

Costa has made a few morning employee changes....Honestly I didn't think the new morning crew was going to be up to par.

However they did not disappoint. But I wanted to take an extra minute to highlight Amariah. She has always been very pleasant offering a ray of sunshine to every cup of coffee she serves.

She took the time to leave a little note on my breakfast bag that simply brightened my day.

I visit this location an average of 3 times a week. Who would complain about a great dark roast? The speciality drinks and pastry/breakfast items are good also.

5 stars for me. Morning team keep up...

Overall incredibly mid but the kids that work there are nice and the atmosphere is well suited to deep work. Ordered lox on toast and received smoked salmon with cream cheese. I prefer the traditional method of preparation -with capers, tomatoes, and red onions- but was willing to settle for the sprig of dill it allegedly comes with. V disappointed at spending THIRTEEN DOLLARS on freaking toast w schmear and salmon. Will be back for the wifi and workspace. Will grab a sandwich from Savii and a coffee from...