I booked a cabana at 7pm for my husbands birthday this past weekend. I received a call earlier that day from a lady name Tabitha stating that their chef had an emergency and they would not be serving food. I understand emergencies happen. However, when I asked if we still have to meet the $600 minimum, she stated that we still do. She transferred me to Dani after I expressed that request is unreasonable due to the inconvenience on their behalf.
When I spoke to Dani, she said there might be a possibility that their nighttime cook will be available for our reservation. I said if not, we would still like to come but we do not want to feel obligated to meet any minimum. We wanted to apply our deposit towards the cocktails and move forward from there. Dani said she would let me know and if anything she would bring the drinks from the bar to us herself.
I received a call from Tabitha around 5:45p and she confirm that there wouldn't be any chef available for our reservation. I reiterated that would be fine but we do not want to commit to a minimum. Once we arrived and was settled in our cabana, a server greeted us and informed me that there would still be a $400 minimum. That's when Dani came out and stated that Tabitha was supposed call and Dani and I were supposed to negotiate options. Although, Dani was completely apologetic and the deposit would be refunded. The communication could've have been better across the board. If you want your guest to commit to any sort of minimum, you should be able to provide the whole Midtown beach club experience. Luckily, our time wasn't wasted and we went across the street to enjoy drinks and food.
This place has a lot of potential and I'm surprised about how empty it was. It was advertised as a day party but only my party and maybe two other people were there. For the amount of money they are requesting, the pool could be cleaner. The manager did recommend that their Labor day party would be more exciting. Unfortunately, due to my recent experience we will...
   Read moreEverything was top-notch, from the food to the service. Let me break it down for you.
First things first, the food was absolutely delicious. The oysters, although a bit small in size, were packed with flavor and left me wanting more. And oh boy, those Wagu sliders! They had this incredible jam that added a unique twist. Trust me, it was a flavor explosion that you definitely don't want to miss.
Now, let's talk about the tuna tacos. Wow, just wow! They were nothing short of great. The combination of fresh tuna and all the delightful toppings elevated this dish to a whole new level. And to add to the seafood extravaganza, the crab cakes were also pretty darn good. Each bite showcased the succulent crab meat, perfectly cooked and seasoned.
Of course, I couldn't resist trying some of their signature cocktails. The espresso martini was the perfect blend of smoothness and a nice caffeine kick. It definitely hit the spot! And the lychee martini? Oh boy, it was a deliciously refreshing twist. I loved how well-balanced and enjoyable both of these martinis were.
Overall, I had an amazing time at this place. The food was great, the service was excellent, and the atmosphere was casual and inviting. I would definitely recommend giving it a try. I'll be coming back for sure because it's the perfect spot to enjoy good food in a friendly...
   Read moreTerrible experience! Dbl booked my Birthday party. Erasing my reviews instead of addressing me as a reputable business
This following is after the response. I was only informed of the headliner and party venue switch same day. Also, the party was outside and a pool party. Why would I agree to an indoor pool party. Also, I told staff members I would only be on town that weekend also, the weather was poor and flood alerts were sent via text in surrounding areas. Be honest. I asked for that. If anything, a reputable business would have made the right choice and been accommodating not offering a party indoors after I spent a few thousand to be in town that weekend. The venue was supposed to be my main event. As mentioned your staff dropped the ball. I was not alerted or given just reasonable options. Out of all my years in hospitality I have never seen such poor response...
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