Incredibly rude staff at the restaurant. While the staff at the hotel reception desk, valets, etc. were helpful and kind, the staff at the Sister restaurant were an unfortunate exception. Our group went there with our kids (ages 4, 3, 2, 1) and we were the only guests there. The whole place was empty. Regardless, the bartender immediately seemed disturbed by our presence, telling us the kids “can’t dance” or stand in the aisles, and they “can’t go up the stairs in the restaurant” or stand near the entrance, even though we were with the kids the whole time and the kids were not loud or doing anything dangerous. A few minutes later, an old security guard showed up and said that he had been watching us on camera (hello, Big Brother), and asked us not to let the kids run up the stairs because they are made of glass and steel. I told him that if something happened it would be on my watch, so they wouldn’t have any liability. He agreed and left. Ten minutes later and after we had ordered our dinner (to the same disgruntled and visibly annoyed bartender / server), my wife was walking with one of the kids who wanted to see what was making the noises coming out of the kitchen (they were not INSIDE the kitchen). The bartender told my wife in a rude way that she “CANNOT CROSS THE LINE TO THE KITCHEN” although neither my wife nor the kid did. We told them to pack up our order to go since we didn’t feel welcome in this space. As we were leaving, one of our kids was by the restrooms area. The same old security guard reappeared and told me that our kid should not go to into the women’s bathroom. I said he’s not going in there, and he’s only three anyway, and if he goes, his mom would take him in there. His response was “his mom would be watching him if she was around,” which I said was uncalled for since his mom was watching the other kids, plus the kids weren’t making any trouble, and he shouldn’t be telling us how to take care of our kids, and also that my kid is autistic, so his behaviors can be unpredictable and odd. The old man then told me that maybe my kid is autistic because I am autistic!! Wow. I pulled my phone out and started filming the conversation with him; asking him to repeat what he said. He denied what he said and claimed that I should not be telling him how to do his job (I hadn’t said anything related to his job). He proceeded to say that he doesn’t work for the hotel, and that he was contracted to do this job. I don’t know what he was doing there then!
The food wasn’t good at all, by the way. Just look at that miserable thing they have the audacity to serve as a chicken sandwich. We only went there because we thought the environment would be OK for the kids, since it was empty, especially our autistic kid, but we were wrong. It really soured our entire experience here and made us...
Read moreWas so excited to try this place because it was so cute. Decor was lovely and had a calm ambience. Lovely staff. Decent drinks. I would give 4 stars if I hadn’t eaten the food.the place was totally empty on a Saturday at noon, which should have a been a giveaway.
The food. Was. Terrible. Like bad bad. Ordered the grilled cheese. A staple, impossible to screw up option. So I thought. Supposed to be several types of cheeses on sourdough with a porcini butter. $14. Was literal white bread with a Kraft single and no butter. Like none. Just toasted, dry as a bone bread and orange cheese. Starbucks makes a grilled cheese that sounded like this was described, and that one is delish every single time. But Sister didn’t even try to hide the orange cheese square with that unmistakable melt. Was starving so I ate some because I needed something in my belly, and didn’t complain because I don’t like to argue with the people who touch what I eat, but not even close to what was advertised and a total disappointment. It was like the cook called out sick and the waitress had to figure out how to cook but didn’t know where any of the ingredients were stored in the kitchen and had never made a grilled cheese ever before. Also ordered a wedge salad which was fine but not as advertised either. Was missing several of the listed ingredients and was simply butter lettuce (not a wedge at all), tomato and dressing. Forgot the bacon and the crunch bits and the dill that were on the menu. Bloody Mary was on point so at least the alcohol helped to soothe my soul and wash out the taste of nothingness “grilled cheese” from my mouth.
Had hotel coupons for free breakfast so thought it might be better. Again, lovely wait staff. Only 2 tables with patrons, plus us. Milk curdled in the coffee and was immediately brought replacement. Not a great start but sometimes it happens. Ordered the hot honey chicken and waffles and chia parfait. Chia was good and the fruit on top was pretty and ripe. Waffle ok but nothing special. Chicken was like so over fried and dry that it was inedible. Came with a hash brown thing that looked promising but tasted like old fry oil and chemicals so I couldn’t eat it.
I don’t ever review places, and when I do, it’s to rave about something good. I don’t like to go out of my way to say a negative thing- if you can’t say something nice and all… but… I would not go to this restaurant again, even if the food was free. Such a shame because it’s in a good location and attached to...
Read moreThere are too many good places around this location to recommend Sister. It definitely benefits from Colee’s captive audience.
Food: Overpriced and inconsistent quality. Most of it was good, but a fried chicken sandwich (think almost Chik-fil-A style) arrived a bit overcooked. The protein had tough edges but a good interior. Breakfast the next day was extremely expensive, and they forgot to include the peach compote with my pancakes — or they grabbed ketchup instead of the compote. I don’t know why or how ketchup would go with a pancake, but that’s what I got. Service: Not bad. Nice enough. Atmosphere: Average. Nice buildout, but I could see an unfinished upstairs room over the balcony. Some lights downstairs near the kitchen entrance were flickering — possibly an electrical problem.
Tip: Those free drink cards from the front desk at Colee don’t count toward cocktails. This is stated outright on the card, I’m just mentioning it here for clarity. Good for getting a beer if that’s what you’re after. Clever gambit...
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