Medici Roasting — Restaurant in Austin

I had mixed feelings about my first (and only) visit here. After a cold, gray, drizzly day of touring campus, this place looked like it would hit the spot. Unfortunately, it didn't.

When you walk in, you know it is definitely a university hangout for studying, homework, and just vegging, which is great.

I decided on a dirty chai (hot because I was cold) and for the 12oz size it came to almost $6?! I was honestly taken aback. I have had many a dirty chai and for the small size it is usually under or around the $4 mark. The only time I have paid $5 for a dirty chai was when it was blended with TWO shots.

Which brings me to my other sort of "ummmok?" thing about this place...they don't have a blender, so you cannot get blended drinks. The barista informed me its because they are not Starbucks and with the noise level of blenders it would harsh the places mellow vibe. Ok, I get that and it's fine, except for I could get a much better dirty chai (the chai had absolutely no flavor to it) at Starbucks for about $1.50 less, blended. But, maybe dirty chai isn't their "gig".

So why the 3-stars? The service saved this place from the 2-star bottom of the barrel. Both of the baristas were very nice and accommodating and though I did not enjoy my chai, the free mocha latte we ended up getting (the barista made this by mistake instead of the hot chocolate my friend ordered) was delicious, well made, and the foam art was amazing!

I don't ever see myself coming back here again, but I always like to experience the local vibe and I definitely got that at this...

Do NOT go here! After my experience this morning, I'll never go here again. Over the years, I've stopped to get coffee here just a few times on my way to class on campus only when I really needed caffeine and didn't have time to go elsewhere because I hate their brewed coffee and the sometimes rude, dismissive service. But today was the last time because the service was obnoxiously rude. The menu lists the price range for brewed coffee beginning at $3.00 without showing the price for specific sizes, so I ordered a small thinking that must be the $3 size. Right? When the surly hipster dude who rang up my order said the total was 3.84, I said, "Excuse me, I ordered a small." He held up a cup the size of a Starbucks tall, looked at me like I was an idiot, and said, "This is a small." "Is that $3?" I asked. He then held up a tiny 8oz cup and sneered, "This is $3." I responded, "Okay, that's what I want then." I then asked very calmly and politely, "Just for clarification, what should I have ordered if not "small?" He lost it and told me to just leave the store!! I repeated I just wanted to know what to order if not "small" for the $3 size. He refused to answer and again told me to just leave. Wow, just wow. As I was leaving I said with a smile, "I really hope you like your next job much better than this one." No more awful, outrageously overpriced coffee served by pathetic hipsters who must hate themselves, no matter how bad I need...

Oh my goodness, where do I even begin with my glowing review of Medici Coffee? From start to finish, my experience there was nothing short of delightful, and that's all thanks to the amazing Jenna!

Let me just say, the coffee itself is absolutely delicious. I ordered a latte with almond milk, and it was so smooth and flavorful, I almost couldn't believe it. But what really made my visit stand out was Jenna's incredible customer service. She greeted me with the biggest smile and a warm welcome, and took the time to ask me about my day and recommend some of her favorite menu items.

Not only did Jenna make sure my coffee was perfect, but she also went above and beyond to make me feel comfortable and appreciated. She offered me a complimentary biscotti and even took the time to sit and chat with me for a bit. Her positive energy was contagious and made my day so much brighter.

I also have to mention the beautiful ambiance of the cafe. The decor is modern and chic, with lots of natural light and cozy seating options. It was the perfect place to unwind and enjoy my coffee.

Overall, I cannot recommend Medici Coffee enough, and it's all thanks to the wonderful Jenna. Her exceptional customer service and positive attitude truly made my visit unforgettable. Thank you, Jenna and Medici Coffee, for providing such a...