Jack Brown's Beer & Burger Joint Chattanooga — Restaurant in Chattanooga

Probably the worst experience I’ve had at Jack Browns. I love coming to Jack Browns and this experience made me not want to come back ever again. I brought my family from Houston for the first time. We had a pretty big group, maybe about 15 people. We arrived at 12:20am and the restaurant closes at 2am. The cooks and all the waiters were upset that we came and it was obvious. They were incredibly rude, some of the cooks walked out, half of our friends didn’t get their food at all after we ordered. Our waiter Patrick was the worst of them all. He said that we came in ten minutes after the kitchen closed. It’s the first time that I’ve heard a restaurant close their kitchen 2 hours before closing. After waiting an hour, 5 of our friends didn’t get their burger cause they apparently ran out of meat. They wouldn’t even give fries. The poor night manager, Wag, she just got promoted and it was her first night being manager. Patrick was the worst waiter I’ve ever had. He was rude to my friends, said no to ordering more food, told some of my friends their not going to get their food, and more. It took 15 mins for someone to bring us a menu and to take our order. He even told us “I shouldn’t have to do this” when we told him hey we will help you out to make this simple since there’s a lot of us. It was clear that him and the cooks were upset that our big group came because Patrick’s friends were there at Jack Browns as well, he was more interested in hanging out with his buddies instead of catering to the customers. He was on the clock and did not want to give any customer service to the customers, he made it clear that he did not want to cater to us. Wag apologized over and over again for her co-workers behavior and even gave a discount. We were polite the whole time and didn’t talk back even when Patrick was being a jerk. We tried to help Wag clean up cause the guys just left her alone to clean up so they could go for a smoke break. This was by far the worst customer service, Wag was excellent but her team was not there for her and overall made Jack Brown as a restaurant look bad. It gave a bad impression to my whole family from Houston. I love the food at Jack Browns but I’ll never forget this...

This is a very cool 😎 facility downtown. Be sure Jack Brown's Beer & Burger Joint is your first stop for a drop in Chattanooga, Tn. This funky down to earth 🌍 restaurant will certainly be appealing to the older generations as well. Whuz up guys ! Welcome to one of very nice restaurants in our Scenic City 🌆. They are known for their variety of different beers, and delicious burgers 🍔. The best advantage for you guys are they are in the 💜 of tourism. They are located in a very busy area with other competitive restaurants, upscale hotels near by. Our Scenic City has several to satisfy your stay. This is about Jack Brown . We are the world's most visited tourist attraction the Scenic City 🏙️ 🌆. You better ask somebody 😊 ! I Love this cool 😎 restaurant, which is easy to find. Its a very safe environment. The area's largest concert venure hosted by Miller Park 🏞️ is just across the Street. If you are new welcome again. You will be greeted by some very unique designs giving it the Tavern feel. Got it ? It just too funky , and many are so intrigued by the creativity 😉. You have to see for yourself. If you are cool. Okay 👌. If you think you are cool 😎, that's even better. Guess what the staff , and management gotcha covered. Enjoy guys 😜 ! I'm hungry, and thirsty. Let's eat. The variety of different beers will certainly satisfy your thirst, and they serve alcohol mix 🍷🍻. They serve traditional drinks 🥤 as well. . What about the food omg. If unique is what you seek try The Elvis, and Greg Brady Always throw in some potato 🍠 fries, 🍟 or loaded fries. Depending on you 😉 order the Shocker everything is delicious 😋. I love this ! You guys will love it to. Families are welcome 🤗,and definitely a place for a photo moment. It's very nicely designed, with you in mind. It makes you want to just hang out , and chill. Like sports ? Like music 🎵? They gotcha covered . After late evening 🌆 they stay opened to 2:00 am so put the babies down early. It is all about Grown Up Fun ! Some of y'all might get this 😊. Go Check ✅ them out for yourself 😜. I Love ❤️...

Jack Brown's proves once again that you don't need a deep menu, or pointless frills, to craft an amazing burger. They invest in what counts: the meat. Who needs lettuce or tomatoes, when your foundation is as solid as wagyu beef.

They do offer a creative variety of burgers, and daily specials, in addition to the tasty basics. Of course there are fries, and while they aren't anything remarkable, they are hot, crispy and delicious.

Don't forget to check out their beer selection. It's one of the best in the area, and it certainly helps fill the gap left by World of Beer's closure. I can't help but appreciate their beer menu layout. Whomever designed it, with its easy to read varieties and origins, deserves a round on me.

On this past visit I had The Greg Brady, a combination of some of the best Mac 'n cheese I've ever tasted and a crispy layer of BBQ potato chips. It was one decadently cheesy bite after another, until I realized I'd nearly devoured the entire thing. They also add one of the most generous dill pickle slices you'll find next to a burger. My companion had The Cowboy, and was equally impressed. She too ate until bursting, happily consuming at a ravenous pace.

One nice touch, often overlooked in the burger world is what I refer to as the 'Burger Nappy'. With burgers this juicy, and piled high with succulent toppings, it's nice to not have everything drip down all over your hands.

Service was stellar. We wanted for nothing, short of a larger stomach. I cannot wait to go back and dive more into their craft beers.

Well done Jack Brown's! Welcome to Chattanooga. I think you'll do...