This Panera has gone from barely passible to downright worthless. My wife wanted soup and salad so I bit the bullet and gave in. We showed up a little after 1pm on a Monday. The place was packed with people waiting for take out. We both ordered Pick Twos and two coffees. She wanted a Green Goddess Cobb Salad with Chicken and some Creamy Tomato Soup. I ordered the Chipotle Chicken Avocado Melt & Cream of Chicken & Wild Rice. They gave me a pager. I go to get the coffee and find the dark roast was empty and the light roast was barely warm (The light roast was cool enough that the added sugar didn't dissolve). I grabbed some lukewarm light roast, let the person behind the counter that they needed coffee and grabbed our seat to wait for the pager to go off. 20 minutes later they hadn't paged us still hadn't filled the coffee but the lobby and the order pick up area is still packed so we wait a little longer. It's now 1:45pm and I get up to check the coffee and it's finally been filled up so I refresh our coffee and on my way back to our table I hear a young lady call my wife's name so I walk over to double check and it's our order that they never paged us to pick up (I was holding the pager). Needless to say I'm a little hot so I asked how long the food had been waiting on the warmer. The woman said it was just placed up there but the cheese on the "Melt" was solid again so I doubt it just got up there. My wife and I taste the soup and it's barely warm so, no it was not just put up on the warmer.
We went up to request a refund from the manager and lo and behold, the person who lied to me about the food just being made was the manager.
I'd give 0 ⭐'s if I could but they do make good Baguettes...
Read morePanera Bread is a popular bakery-cafe chain that offers a variety of freshly-made food and drinks. The Citrus Heights location is located on Greenback Lane and has a large parking lot, making it easy to find a spot. The cafe also has a nice outdoor seating area, which is perfect for enjoying a meal on a warm day.
I recently visited Panera Bread for breakfast and was very impressed with the food. I ordered the breakfast egg and cheese bagel, which was made with fresh eggs and a delicious cheese blend. The bagel was perfectly toasted and the egg and cheese were cooked perfectly. I also ordered a cup of lemonade with agave, which was refreshing and sweet.
The prices at Panera Bread are very reasonable. My breakfast meal cost just under $10. I would definitely recommend Panera Bread to anyone looking for a delicious and affordable meal.
Here are some of the pros and cons of Panera Bread, Citrus Heights:
Pros:
Freshly-made food Large parking lot Outdoor seating area Reasonable prices Cons:
Can get crowded during peak hours Some menu items can be high in calories Overall, I had a great experience at Panera Bread, Citrus Heights. The food was delicious, the prices were reasonable, and the service was friendly. I would definitely recommend this location to anyone looking for...
Read morePanera has some redeeming qualities, but overall, every time I go to this location I am increasingly disappointed. For the price that they charge their portion sizes are just getting smaller and smaller. I order a chicken Caesar salad every time and the bowl has gotten smaller and they don’t even fill it up all of the way. How are you about to limit someone on LETTUCE? I frequently get the pick 2 and the amount of Mac and cheese they give you is a joke. Your bowl is basically empty with only a quarter of it full of the Mac and cheese. Lastly, the last time I went there the customer service was awful. The guy who took my order didn’t greet me or say anything at all and basically just stared at me until I began ordering. He had zero personality or customer service skills; probably not the best employee to put up front and take orders. After my meal, I was interested in purchasing a pastry to take home with me and a different male employee was doing something at a register. I politely asked him my question and he said “I don’t know” without even looking up from what he was doing and then WALKED AWAY. I work in customer service myself, and that would not fly where I work. Honestly very disappointed with this location as a whole. I will not...
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