Mansion — Restaurant in Colorado Springs

so, i have ADHD. & i just recently turned 21 & i’ve never been to a club before. & it’s almost like none of the staff is trained in how to deal with nuerodivergency? i walked in & was overwhelmed so i went to the bathroom with my friend to a) use the restroom as i was drinking a ton of water before we came, b) calm down a little bit & yes, i was crying, with ADHD comes executive dysfunction & emotional dysregulation. i just needed a minute to breathe. i wasn’t in there but 3-5 minutes before a woman is coming in there escorting me out because i’m “too drunk”… i hadn’t even started drinking yet & even when i would’ve started drinking, the medication i take for my ADHD is a stimulant. alcohol is a depressant. they cancel each other out. so it takes me awhile to get drunk anyways, so that was very ignorant & insensitive of her, & she wouldn’t even listen to me trying to tell her i was just overstimulated & needed a second. & her response was, “you can do whatever you want as long as i’m not the one working” like what? it wasn’t that serious but she made me feel awful & wouldn’t listen to me which triggered my RSD (Rejection Sensitive Dysphoria) & made me even more emotional which she, of course, attributed to me being “too drunk”. then, as i’m trying to talk to the bouncer outside to explain myself as the previous lady would not listen to me, he refuses to even look at me & is even more dismissive towards me than the first women. what was the straw that broke the camels back was the bartender at the window/door yelling a blatantly disrespectful comment at me as i’m borderline having a panic attack. it was all so uncalled for. just an awful experience & very scarring overall. reliving it on here is giving me heart palpitations & very high anxiety. it has deterred me from going out anytime in the near future. shame on y’all honestly… just shame on y’all…

EDIT: it’s been 3 years. Can I get some sort of acknowledgment from the owner? An apology? Affirmation that your service has...

I went 5 years ago. Horrible experience. Staff was snide and condescending. Went back last night to see if it had changed- was worse than 5 years ago. I bought a bottle inside the club for $120. Some random club worker came up to our table, took the bottle away from us said, “I’m the only one doing bottles, where did u get this?” I explained that it came from the bartender upon request. She refused to return the purchase. I had to actually contact the police department due to the theft. The police responded, and the offender tried to say it was a bottle we could have snuck in- despite two sets of security at the door doing pat downs and bag checks. I asked the “genius” working there to check the cameras or even explain HOW we would’ve gotten it into the club… They don’t hire based on intelligence or competence and no one could comprehend how this made no sense. I was told to finish my present drink and leave. To which I agreed. I must have taken too long because a male bouncer came up, snatched the drink out of my hand, spilling it on my silk dress, and hurried me out.

So: if you like pretentious staff with inflated sense of worth, being robbed in the club by the staff and watching women be physically assaulted by male bouncers- the Mansion is for you!!! But if like me, you prefer being around successful and civil people with competent staff and DONT want to have the police come because of theft and assault by the staff- avoid this place like the plague. Literally. With all the witnesses standing outside watching and the astonished looks on their faces when a security worker assaulted a female- there are lots of people who can attest to the inappropriateness of the staff’s actions. And unfortunately, now I had to file a civil suit and press charges for assault. Please do not go to this place. It is NOT worthy of your time,...

The super tall white guy in his 30’s they have standing at the door is RUDE and extremely unpleasant. Took my favorite pair of tweezers, refused to let me come back for them or keep them at the little stand he was at. (Where he continued to be at for the rest of the night, so he threw them away immediately or had them sitting there and refused to give them back). Also, fine I could have them back - he could have just said what he needed to say NICELY, as I was nice the entire time, but he was rude and aggressive. Not to mention it wasn’t like he was dealing with a drunk idiot, as I had the longest night serving at a restaurant and came by straight after work completely sober. I’ve always kept a pair of tweezers in my purse and have never had them confiscated or had anyone mention that I can’t have them in your club before. So if theres a policy, train your team to be CONSISTENT. His rudeness literally ruined my mood the whole night, put me in a funk, and it was Valentine’s Day. Your employees who are grown men, who are the first thing you interact with before you enter the bar should have the emotional capacity and training to not take their anger or frustration on guests who’ve done nothing to them. Especially on a holiday. We get it, you’re balding under your hat and didn’t have anyone on Valentine’s Day. That’s your problem not mine. Have a day! (Also I review literally nothing ever even when it’s horrible experience, so that’s how much this guy rubbed me the wrong way.) PS try playing updated music for once instead of get low 300 times...