Panda Express — Restaurant in Dallas

Placed my daughter's order.First,they said they weren't taking cash.Second,they waited until I pulled up to the window to let me know they were out of Chicken string beans,that It would take like 10 minutes to be ready.I wasn't in a hurry so I decided to wait.So they parked me and told me someone would come out to bring me my food.This was at 4:22 pm.Parked.10 minutes passed.I waited 5 more minutes because I saw how busy they were and maybe by then someone would come out to bring me my food.But no!! Now I'm mad,And I'm not getting out of my vehicle either.Thats why we went to the drive thru in the first place.So I drive up to the window show (Jordan the cashier)my receipt and asked for my food. Acknowledge the situation, clearly he forgot about my order,because his face said it all.Asked to speak to the manager.He then said they weren't there.So I said,then give me their phone numbers.Then a gentleman approached me at the window and said he would make it up to me with a free soda.No I dont want a free soda.I want my money back.Thats when that same gentleman said he needed to speak to his manager.Mind you (Jordan)the cashier said the managers weren't there.SMH.Spoke to the manager, explained the situation, apologized and got my money back.Very nice young lady. Never,have I had a bitter experience at this Panda Express Location.This was my first and will be my...

Pretty good food, ordering food was quick, staff was nice, decent amount of parking and the restrooms clean.

Edit: Ordered through the drive thru and it was quick and easy, paying was quick and easy, food was bad. Got some fried rice which had some crunch in it for some reason. Got the Grilled teriyaki chicken but apparently that doesn't come with teriyaki anymore and you have to order it separately(this is news to me). Why would you sell grilled teriyaki chicken and not add the teriyaki in the bag? Why not just sell grilled chicken and then people won't be disappointed when there is no teriyaki. I got the black pepper Angus steak which is considered a premium protein and I had about 2 maybe 3 cuts of steak. Not sure why I paid an extra 1.50 for 3 cuts of steak about the size of a starburst. Lastly I order the honey sesame chicken breast but that was never added to my bag. Had to place a call to let them know my food was missing. Guy on the phone was nice and offered for me to go back or pick up during the week, but if it's gonna be the same quality as the rest of the food then they can keep the chicken.

5 years ago when I last went to this place they had great quality, good atmosphere and...

This is one of the worst Panda Express in the metroplex. I ordered our food online and when l got to the Drive through window to pick up the order … l was made to wait for a good 20 minutes and 5 cars later behind me. As l waited for my order to be ready l observed through the drive through window … the employees seemed to be entertaining/amusing themselves watching some security camera footage at the expense of waiting customers. The employees did not care that the line of cars was getting longer .Finally a manager came to the window and said they could not fill the items on the order…at this point l was already disgusted by the level of poor customer service , l told the manager to give me a refund and l drove off. Do not go to this location…it’s in a sketchy part of town and the employees operating there also appeared to be sketchy. The employees were busy goofing off in the background with no regard towards customers and getting paid to goof off. This location doesn’t deserve your money and l don’t think they care whether you spend it there. Don’t waste your time or money here … very incompetent , unprofessional, under managed, under...