Einstein Bros. Bagels — Restaurant in Denver

My Grandmother used to make me lox bagels, and they’ve become a certain delicacy in my life after her passing. I don’t ever have a lox bagel without thinking about her, and I take the experience of enjoying these bagels to heart as they always remind me of her house near the ocean. Recently, I went to this location to order one of these bagels with extra lox. Of course, they did not provide the extra lox on my bagel, so I circled backed and asked them to correct this. They did so by giving me an entire different bagel, with extra lox. That’s a lot of lox, and it was delicious. Due to that experience, I decided I would revisit this location the next morning to thank them for being so kind. I then ordered a standard bagel, with extra lox. As I was driving away, of course, I opened my bagel box to find one lonely piece of lox. So here I circle around again to correct this... and guess what happens. They gave me an entire different bagel with extra lox again! I have had so many lox bagels in the past two days. It’s been wonderful. Thank you friends, you...

This is hands down the worst Einsteins I've ever been to. I've been here several times and needless to say I will now drive out of my way to go to a different location. If you want to get your food in under 15 minutes go somewhere else, that's not even an exaggeration. And if you're thinking about using the drive-thru plan on 20 minutes. It's amazing how poorly run this location is. I spoke with the employee at the window (who was friendly) and she said that they were short staffed. I told her that this was at least the 5th time I've been here and the wait was excruciating each time, and she said they're short staffed as a location and don't have enough people to work (this location has been open for months and I didn't see a 'help wanted' sign anywhere. On top of that, at 9:00 they were already out of several of their most popular bagels. Obviously whoever owns/manages this location doesn't care at all about their employees/customers. Take your business somewhere else, this...

every time we go to Denver we stop by bagel shop at 967 S.Colorado Blvd. so we did this time on 10/06/18 . Oh Boy we have had it again . This was by the way not a first time to let you know . None of the bagels we had ordered we got it. Well maybe we had 3 bagels out of 13 we should have. Pitiful staff, especially girl or rather women at the counter. She was asking so many times and still could hear what we told her.She did not even try to pay an attention. Where you get these employee from , shame on you. A little consideration for a client not just give a job to whoever apply. What a place ? never ever had an experience anywhere except in this store. Keep your bagels for other clients , I will pass . No more. Of course there are other places and we try anything but Einstein Bagels. Sick and tired of taking home an order that is not what we have ordered. Good luck with your business. Boguslawa Klepacka...