Arby's — Restaurant in Dothan

I love Arby's, but last Friday, May 27, 2022 I had a terrible experience. I ordered 2 new Waygu Bacon Ranch burgers and a small curly fries. When I got home there was no bacon, it was the delux instead. I got charged for the bacon ranch and medium fries, and I didn't get a reciept. I called and talked to a very rude manager. A couple days later I went back and the guy who took my order was very rude as was the manager. All together I was overcharged by $ 2.40 plus tax. They said that I could not take pictures. The credit card machine is about 6" to the left of the register, and the reciepts are about 2 ft. away on the right. There was a pile of receipts that they did not give to the customers. Also the girl making the sandwiches was wearing a sleeveless shirt, bare armpits hanging over my food. YUK!!!!

Someone from corporate needs to go straighten that place out, like fire some people. I want to be sure that when I travel I don't have another...

i dont think holding a middle finger to your customers is how you correc4 an order. ordered a beef and cheddar and 2 classic roast beefs and one of them had close to a normal amount of beef and the 2 classics had ONE slice of roast beef and one of the workers made me sit in the carry out lane for 35 minutes until they closed and when I seen one of them walking out I showed them the sandwiches and they asked me what's wrong with it and told me there were 3 ounces on them, walked off & held her middle finger up at us as we pulled off. my girlfriend also ordered a market fresh that was drenched in horsey sauce which she is allergic to and didn't know until getting to the part of the sandwich it was at. ...

What a joke this Arby's is. 1.6 oz of meat on a classic roast beef sandwich. Then when I called the manager she told me I was lieing and I never ordered anything from there store. Then after 10 minutes of telling them the order number and time and price total she finally found my order. The manager was very rude and will not even go back for my replacement sandwiches because I do not want them to do something else to them. I don't care how much you get paid if I'm spending my money that I worked hard for and those employees can't do there job then find another job!! Plain and simple one of the worst things you can do is mess with a...