Starbucks — Restaurant in Eugene

The music is a little loud and you got the average rifraf that comes in but where in eugene can you go without them showing up. But the respect and the service the employees show you is excellent. No one is perfect and of course they are sooner or later going to mess up a order or two, if your complaining let's see you try and get behind the counter at a busy time and see if you can keep up with the flow without falling on your face. Those people out work a lot of people in this world. It mite not be extremely heavy back breaking work, but I'll keep my back breaking job rather than try to fill the stressful positions they have. So give them some applause for the hard work they do to get your coffee for you if not maybe go home and make your own coffee for a change. Thank's a million to all the Starbucks worker's around the world. Especially my favorite stunningly beautiful young friend with the long waive brown hair and glasses that usually wears a ribbon in her hair with a wonderful smile on her face always and always something sweet to say to her customers also to the young brown haired French gentleman there with the same respect he showes his customers. Happy Easter to all the employees of Starbucks around the world for doing there best to keep up with the ridiculous ridiculed comments people complain about. Suck it up and just drink your...

Never will I return to this location ever again! Shame on the store manager Rollan and the district manager for not following up on my complaint on Easter Sunday. Rollan was bias by her assumptions, actions, and execution of policy. Never have I been confronted and shooed away from any establishment in Eugene for not purchasing a drink immediately after my arrival. She accosted my Hispanic client and I in front of others. Back story: On Easter Sunday, I met with a prospective tenant and was waiting for his late arrival. I didn’t bother to buy a drink and hoped to buy drinks together. As he arrived late, we lost track of time and went into business as we finished exchanging our pleasantries. Then of a sudden, the manager interrupted and demanded us to buy a drink, since she’s been tracking our time. Her lack of decency was shocking and overbearing. She persisted after 10 minutes and accosted us to leave. I am a gold card holder and supported Starbucks for a decade al especially at the old location on 13th and alder. I will never return to this location ever again. Rollan is bias against unwanted customers....

Whoa. Normally 4 star service took a sudden dip. People keep handing me hot food next to chocolate. Which melts chocolate. And I got some you-must-be-a-crazy-Karen feedback when I finally mentioned this today.

I bothered to tell my drive-through attendant this pass--red hair, glasses with sparkly strands in her bangs--and she reacted like it was the last straw in a stream of offensive customer interactions, rather than the first negative thing I could ever remember having said to her. Shot down my feedback with allll the passive aggressive smiling and "if that's the worst thing in your day---" and now I'm deeply confused and offended myself. As a business owner, that's valid feedback, and delivered with the care of one aware of how rude people can be to folk in customer service.

I'd been struggling this season with inconsistent food prep and hitting this particular Starbucks several times a week and feeling badly about it. Suffice it to say thank you, you've helped me kick the habit. I...