Otto's — Restaurant in Fairplay

2 sandwich 2 drinks and a basket of fries $52.61. Very over priced for a chicken sandwich. We went because we saw it online and it was recommended by locals. that being said the locals we spoke to did warn us of the price but we decided we wanted to check it out anyways and support local businesses. The staff was extremely friendly and inviting , the place was very clean, bathroom was outside and around the building 😐 but also very clean and south park themed, there are not many restaurant options in the town itself so im assuming by default this is why this place has so many good reviews. The food was good chicken was moist the crust was nice fries were basic fries nothing fancy there. I order the regular basic chicken sandwich and requested Cajun seasoning on it, it was tasty but $20 for a basic spicy chicken sandwich it comes dry with pickles but they do have a condiments bar. my partner ordered the colossal chicken sandwich and it was extremely messy not enough balance between bun chicken and mountain of slaw they put on it. We both murdered the sandwiches but I dont think we will ever be going back to this place. Another social media hyped establishment, but just the same go check them out and form your own opinion. They do also have outdoor seating for ppl and pets but theres no shade you will be sitting under direct sunlight. Over all I give it a 4.5 out of 10. If there was a chic fil a in town this place would definitely go out of business

Hi Otto’s,

I usually don’t bother responding to replies on my reviews — after all, professionalism should really come from the business, not the customer. But since your response was more memorable than the meal, I’ll make an exception.

Thank you for such a colorful response. I’ll admit, I didn’t expect my honest 2-star review to get quite this level of passion, but here we are. 😊

To clear the air: I didn’t write my review to “pick apart” your business, but to share an authentic customer experience. That included the positives (your friendly staff and clean environment) as well as the areas where, for me, the value didn’t quite match the price point. That’s not “entitlement,” that’s feedback.

Yes, I noted things like outdoor bathrooms, parking challenges, and the cost of a sandwich — because these are details future customers often want to know. Transparency is important, and people appreciate balanced reviews that highlight both pros and cons.

I understand you’re proud of your quality ingredients and hardworking team, and rightfully so. But suggesting that I’d complain even if the food were free feels like deflecting instead of listening. Every business has room to grow, and dismissing criticism with sarcasm doesn’t change the experience I had — it just reflects how feedback is received.

At the end of the day, I fully support local businesses (that’s why I gave yours a shot in the first place, even after locals warned me about the prices). Reviews are meant to guide others to form their own opinion, which is exactly what I encouraged.

I truly wish you continued success — and maybe just a little more grace when engaging with the customers who don’t leave with 5-star experiences. After all, professionalism goes further than a punchline.

But since you proudly claim to be “disappointing the truly unpleaseable since 2019,” I’ll just say: well done —...

I don’t write a review unless it absolutely warrants it, and I was not expecting to be blown away by the food at Otto’s while on vacation here in Fairplay.

I have been a foodie my entire life and especially love gourmet chicken sandwiches, which are all the rage right now. I live in the Salt Lake area and have had MANY gourmet chicken sandwiches. I was not ready to have my favorite one be nearly 10,000 feet in the air at a small place in Fairplay, Colorado, called Otto’s.

The Hot Honey Chicken Sandwich was absolute perfection from the preparation of every element to the flawless blend of flavors. The bun was toasted just right, the chicken PERFECTLY crispy and oh so delicious, the serrano slaw not soupy and adding a little bit of flavorful heat, and the sauces emphasized flavor being not too sweet, too spicy, or too salty. Just right.

The cajun sweet potato fries were a revelation - never had cajun spice on anything sweet potato. Cajun seasoning can easily be overdone, and it was the precise amount. They were also the best prepared non-crinkle-cut sweet potato fries I have ever had. They were just the right amount crispy, a little thicker, and EVERY fry was the same supremely high quality.

Sheesh, the only regrets I have are only having one stomach and not being able to teleport to Fairplay regularly to try their other delectable menu options. AND to repeat MANY TIMES what I just ate.

Oh, and the service was fantastic! Everyone was so genuine and keen on making you feel welcomed and not rushed.

Bravo and hats off to the owner(s) and...

What makes up 70% of the world’s birds by mass and nestles down neatly on a Brioche cushion? Today we’re talkin’ chicken. From the town that brought you South Park and the Donkey Racing World Championships comes a sandwich to remember: Otto’s Colossal Cajun Chicken.

I purloined this poultered package under bellowing winter skies, gusts of snow ushering me into the modest digs of Otto's brick and mortar. After consulting the 26-entree litany of viable chow, I knew I’d have to drop at least 16 bones. I hoped I was in for a heavenly slice of Bayou tradition—or some rocky mountain sando slopper’s best shot. A wink from Mr. Season, the lead patty maker , confirmed my suspicions.

And thus I let the Gallus gallus domesticus dagwood pack its tender punch. Mmm! The burger’s gallery of side support—cheddy, letty, sweet mustard, maters and aioli—let the crispy bird sing like it was six minutes to sunrise. The sandwich bravely surrendered its savory juices to the tune of a classic pickle quartet. However, I found the bun inert and recalcitrant, resisting the final descent to my chamber. I think this john is best seasoned with the trials and chafes of a good day on the planks.

On the whole, I’d liken this little bundle to a Scottish Brogue: A pleasant sensory refuge in a cold white wasteland. No better feeling than weathering the blizzard with a chicken twixt your lips, preparing for a postprandial shuffle through the inclement flake. My best to you and...