Lumberjack Pizza — Restaurant in Flagstaff

Pizza was so-so when we got it after half an hour. The guy taking the order refused to accommodate 1/3 cheese | 2/3 meat lovers. It was either half or fully something. $44 for a 16 inch and 5 cups indicates an egregiously inflated pride in producing subpar pizza.

Bathrooms were unkempt (urine all over the seat), without toilet paper, paper towels, or hand soap stocked, and signage posted all over the dining area and bathroom has the audacity to tell patrons to clean up after themselves without basic necessities to do so. Even as a “joke,” (as the reply I got to my review invoked), multiple signages conspicuously posted to tell visitors to clean up after themselves is quite telling that this establishment is not there to maintain the place—come on, how can one “clean up after themselves” in the bathroom without TP and paper towels stocked?

Service was atrocious. This joint is run by college-aged people who lack hospitality skills and clearly whoever the store manager is does not lead with accountability. There weren’t more than 3 employees present FOH on a Saturday night and not once was my party approached to ask how the food was or if we needed anything. The expectation to “serve yourself, clean up after yourself” supersedes the need to evaluate the balance sheet to find out if there’s room to hire (or increase the hours) of an additional 1 or 2 warm bodies to serve customers on a busy night.

Lastly, there was a female employee carrying out a couple of pizzas who intentionally pushed my wife out of the way while she was waiting for the bathroom to open up. This employee did not verbally communicate an “excuse me” to my wife, she merely pushed my wife to make room. Very unacceptable.

Edit as a result of the reply from this joint: Either learn to properly interact with the public and learn and improve from critical reviews, or get out of the hospitality industry altogether. Obviously, college and the mountain air didn’t teach you anything about accepting criticism and improving based on constructive feedback, Louis. If you feel you must troll on a reviewer’s posts and call them out on it, it reinforces that your establishment is not worth the patronage. Also, Louis, you did not acknowledge the part I mentioned about the bathrooms lacking basic necessities and where one of your employees SHOVED my wife out of the way, didn’t say ‘excuse me,’ and you have the audacity to be proud of the way your college-aged employees are promoting the brand. If this is your response, without an ounce of grace, Lumberjack is not worth the time or money. Further, if Lumberjack is intended to be a low-scale dine-in there are plenty of other places to visit that won’t treat patrons with contempt (Pizzacleta is an apt alternative), not that it matters to you, because congratulations, you earned my scathing castigation.

And who cares about all that when the pizza is trash any way, Louis....

Hate to leave a bad review but we had such a frustrating experience. We were in town on 2/8. We were looking for food delivery, but there was a snowstorm so some local businesses had closed. The ones we tried said closed on Google OR they had it mentioned In their phone voice-mail message or website etc. This company closed at 3 but didn't think to leave any notifications for customers to know that. I placed an order online throught their Google page delivery option which went through something called "chow now" apparently (never heard of it). It just said noramally delivers in 45 mins (I'd attach a screenshot if i could). ...didn't say until AFTER I placed ordered that it would deliver the next day by 11:45??? Ok... so the only option it gave for help was the pizza place phone number.. which there was no one answering so we couldn't cancel it. We got pizza delivery from somewhere else and figured we'd call the next day. Tried calling the next morning and still no answer. So we have no updates until pizza is at our door at 11:45 am by an uber driver?... which we don't want and tried to cancel. The business plays dumb and says to call postmates or uber eats... which I didn't even use. They didn't know anything about chow now?? I don't even have a chow now account and the charge was directly from lumberjacks who is unwilling to help and declining a refund even though we refused the food and sent it back. If they don't know how their online food delivery works then that's probably why they also didn't know how to change their hours on Google or update their voice-mail like other...

I absolutely loved this place. I’m not a huge fan of pizza and when I have had it I rarely eat the crust. I just always find the crust to be heavy and bland to be honest. I never in my life thought I would be asking to eat pizza a second day in a row but that’s exactly what hat happens this weekend. I took a trip for the weekend out to flagstaff and boy oh boy. I fell in love with this pizza. I found this place Sunday afternoon and I wanted something different. I convinced my boyfriend to order the pesto chicken artichoke pizza. OMG! This pizza was so flavorful and the crust was crispy and buttery and I just couldn’t stop eating it. Like mentioned before I normally just eat the toppings but this crust was so good I even ate my boyfriends crust. Lol! Im not even lying I woke up today and I wanted that pizza again. So we went there and got a half and half. I got my half with the artichoke and my boyfriend chose the Buffalo chicken. When the young gentleman brought that pizza to my table I literally drooled as I took a photo and posted it. I need you to open a location in Phoenix but trust that I don’t mind making the drive to have it in Flagstaff. Because that’s how delicious this pizza is. Before leaving I made sure to tell the very nice young lady at the counter how much I enjoyed the pizza and to please tell the owner to open one in Phoenix. I just had to say it again. You turned me into a pizza lover. Sooooooo...