Chick-fil-A — Restaurant in Florence

A Chick-fil-A is about as close to guaranteed good service as you can get. But this exceeded even CFA's high standards. We stopped on a busy Friday in vacation season at the height of lunch rush. The staff handles it all in stride. A whole busload of high schoolers descended with the usual crowd. It was very well organized.

We had such a good experience we stopped on a Saturday on the way back home. Again, really busy, and all handled professionally. Like I said, this one should listed at the top of all CFAs for performance.

My manager friend Carol even remembered us, where we from, and where our vacation was! This...

Worse dine in experience of any fast food. I’m disappointed in you CFA. We ordered on the app to dine in after a long day of moving, sat down and saw our order coming over with the employee. The employee drops our drink on the floor, and complains “this is my last minute on the shift.” I watch her clock out and leave the restaurant. I had to ask another employee to get a new drink. The spill was left on the floor the entire time we were eating.

I know CFA hires a lot of younger people which is great. But if they don’t know how to be professional and own up to their own mistakes, you’re better off finding other...

I had a door dash and asked for the meal by name just like I have done plenty of times before and the employee gave me the order and preceded to say how he trust me but he just needed to see the app on my phone the only reason has to be because I was the only person of color picking up a door dash when the app clearly says it would be on the rack inside the store I will only accept dashes with your morning crew because they have never humiliated me in such a manner it was very degrading ive felt bad vibes b4 but this was by far the worst from such a upscale place that has so...