This is the second time we have been to this restaurant. The 1st time although the food wasn’t great the atmosphere and service was good. Our server which I don’t remember his name he had sweet cheeks tattooed on the back of his legs was very hospitable. We saw that he was serving people who were sitting outside at the tables next to the stage without any issues.
Today we stop by to have a drink and get some food and decided to sit in the same area. As we walked in the outside sitting area we told the waitress that we would be sitting by the stage. She said she would send someone over. After 20 minutes of waiting I approached her and ask if we were going to get service? To my surprise She says “oh we don’t service those tables and that I would have to go to the bar and ask for service”. I go to the bar and I’m told that they don’t service the area. Mind you the tables are about 20 feet from the other tables they do service. So I tell the bartender fine, I can order and take the stuff myself. She did not seem very eager to help me. I told her that I sat there so I could be away from everyone because I was smoking a cigar. She says you can’t smoke outside. That took me by surprise being that it was away from everyone and it was outside. I don’t understand why they can’t designated that area as a smoking section for those that smoke and would love to have a drink. So I said fine as I was trying to tell her that I would not smoke she again didn’t seem to interested in serving me and didn’t stop what she was doing to at least hear me out. So I told her to forget it and I got out of there.
It’s pretty disappointing to experience such a disregard to assist a customer. I don’t think it would have been such an inconvenience for them to serve me where I was sitting. The lack of caring to accommodate me is enough for me to never step foot again in this place. Like I said the food wasn’t that good but the service and atmosphere the first time was very pleasant. I’ll take my money and spend it...
Read moreShockingly competent service. The kind that makes you briefly question if you have somehow stumbled into the wrong city. Attentive without hovering, friendly without trying too hard. Honestly, if the staff ran for office, I would consider voting.
Beer selection? Let’s call it Fort Worth ambitious, which is to say better than most but still scared to commit to anything outside the usual suspects. It is like they want to be bold but keep checking to see if corporate is watching. Plenty of mainstream taps wearing cowboy hats, but do not expect any deep dives into Texas craft territory.
The patio is a win. Covered, breezy, and dangerously conducive to lingering too long with people you only sort of like. If Hemingway designed a back porch for casual drinkers, it might feel like this.
Food? It is bar fare with a personality disorder. Sometimes trying, sometimes phoning it in from the parking lot. Not bad enough to regret, not good enough to crave. A culinary shrug in the shape of a burger.
And then comes the sound. The bands are fantastic. The sound system is crystal clear. The volume is where it all goes sideways. Not just loud but full body experience loud. You do not hear it as much as brace for impact. Conversation is out. Facial expressions and exaggerated hand gestures become the new language of the table. First dates, birthday dinners, work happy hours, all dissolve into a shared cry for mercy. You can see tables clear the moment the opening chord hits. Patrons who were laughing and relaxed ten minutes ago are now doing mental math about whether their eardrums are insured. It is less live music and more a recurring social experiment in how far people will go to avoid confrontation while being acoustically assaulted.
And for a place that nearly nails so much, it is a shame. Because they are not losing customers to bad service or bad food. They are losing them to the decibel level. And that feels fixable. Which somehow...
Read moreI wanted to enjoy my first time at the Flying Saucer as my husband had been totting how wonderful it was a few years ago. I finally had the chance to try it this past Wednesday. Sad to say I was not impressed.
For starters my husband ordered me a margarita, I tasted it and asked him if it was non-alcohol… he said no, I then had my son, whose 29 and doesn’t drink, try it, thought maybe I was missing something. My son tried the drink and said “there’s no alcohol in this drink” I wasn't happy, and our waitress was too busy with other customers for me to bother her.
For dinner I ordered the Laurens Goat Cheese Salad; comprised of mixed greens, cranberries, goat cheese, tomatoes, walnuts, red onion and a balsamic vinaigrette; I asked the waitress for no tomatoes, which she complied with However, I didn't ask for no cranberries, which my salad was missing, once again I'm not a person who complains when my order is missing something, I took the time to read the menu - you as an employee should know that menu inside and out. My son ordered the San Miguel burger; he kept telling me that he wasn’t getting the flavor of chorizo at all; nor did he get avocado, egg or anything else that should have been on his burger, now considering we'd been there for a few hours and had waited for our food for a bit, we're not the type of people that will call you out and explain what's wrong. My husband ordered the German plate, one brat was grilled, the other was smothered with potatoes and not grilled.
Not sure if I'm up to trying this restaurant again. If I do it might be on a weekend when I'd hope they'd have more experienced wait staff and bar staff working. I'll end with this with so many options to choose from in the metroplex area, y’all need to step up your game to attract and keep...
Read more