Whataburger — Restaurant in Georgia

Burger and fries on my first visit were just okay, but reasonably priced. Waited inside for almost 10 minutes for my malt (which was awful), then almost 15 more minutes before the woman cleaning tables and the soda machine's overflowing ice took pity on me to check the rest of my order, but she gave me a free apple pie and apologized for the wait. The decor is awful. Hard steel chairs and hideous concrete floor with all the scars from the previous restaurants' equipment. They obviously don't want people feeling comfortable enough to spend time inside. No interest in even trying any of the lunch/dinner food again but breakfast looked good. However the pancakes were dry and flavorless. The biscuit and gravy is very good though, and I've gone back repeatedly for that because there are few places to get it that are good, but the drive-thru wait time is absolutely ridiculous, taking 5 to 8 minutes for each car to get their order. If there is more than one car waiting, I just leave. Even when I'm at the window and have paid, waiting for a biscuit and gravy which should both already be made and just need to be slapped in a bowl and box, it's over 5 minutes. That should be 1 minute, tops. The last time, they only had small drink cups available. How does a fast food restaurant run out of any size drink cup? They should be ordering more when they are down to a week's worth. The location is terrible, often with cars backed up down the highway waiting to get in, and the parking lot and drive-thru layout combined with the traffic lights are seemingly designed to cause traffic jams even with small vehicles, let alone giant trucks. Two other restaurants have already failed at this location, and once the excitement over finally having a Whataburger location here dies down and people experience the mediocre food and poor service, I anticipate this one failing as well. The city needs to stop licensing restaurants in this location.

Edit: After 16 visits, I'm done with this store. I've made 5 reports in that time to corporate and emailed directly with the franchisee (owner) about problems with orders and they just keep happening. The food isn't good enough to keep going back and not getting what I'm paying for. They run out of cups and other containers often, and in the case of biscuits and gravy they just give a smaller cup of it and don't mention it so it's not discovered until I get home. The only thing that's gotten better is drive-thru times are not...

TL/DR - don’t waste your time here. Pics provided of folks waiting for their order

If you're looking for a horrible whataburger experience mixed with a healthy dose of comedy, this fast food joint is your one-stop-shop for a rollercoaster of dining mishaps. I mean, where do I even begin?

Parking Predicaments: The parking lot here is like a game of Tetris gone horribly wrong. Trying to squeeze into a spot is like trying to fit into those jeans you bought before the pandemic. Good luck parking in the handicap spots. They are blocked by the drive thru line.

Location, Location, Location: It's as if this place was strategically designed to be in the most inconvenient location possible. You'll need to fight the traffic light, motel entrance, but I promise you, the pot of gold at the end of the journey is a lukewarm burger and soggy fries.

Time Warp Drive-Through: The drive-through here is like a black hole of fast food. You enter, expecting to grab a quick meal, and suddenly you're stuck in a time warp where seconds feel like hours. By the time you reach the order window, you're convinced you've aged a decade.

Menu Mysteries: Ever had the thrill of ordering a the chicken tenders and receiving a salad instead? At this place, it's practically a rite of passage. They've mastered the art of surprise meals, and not in a good way.

Dining Room Dilemmas: If you're brave enough to venture inside, you'll discover a dining room that's full of people stuck in fast food purgatory, everyone is still waiting for their food. Pics provided.

In summary, if you're in the mood for a fast food adventure that's part mystery novel, part sitcom, and all chaos, this place is your dream come true. Just don't forget your sense of humor and your patience. You'll need plenty of both to navigate this comically disastrous fast food experience! Everyone involved in the decision making of this whataburger should be fired. This was my 3rd trip and it’s only been...

We’ve been here multiple times and I have to say this was the worst time ever. We waited over 45 mins for our food literally for a burger fries, wings, a milkshake and an iced coffee. Well apparently you have to go to the counter to tell them you order a milkshake and coffee……. Even tho it has it on the receipt. For my coffee the caramel and sweet cream was under my meal while the actual coffee order was on the bottom, why weren’t they put together so they knew the cream and caramel were for the coffee. The staff was rude and disrespectful to the customers and staff, cussing at them throwing stuff at them everything. The manager Cody I think he’s name was would yell names and if they didn’t come up to the counter that instance he took it back to the back and you would be waiting forever to get it. So we ate and it was disgusting…. I had avocado on my burger and I swear they put 2 whole avocados on there there was so much coming out of the burger plus towards the middle the avocado was brown almost black , the fries literally tasted like you were in the ocean drinking the water they were so salty. My coffee had nothing in it I swear other then maybe milk a splash if that.. After we were down we stood up at the counter for another 20 mins to try and see if I could get some cream and caramel in my coffee, but it’s 9:30 at night we were ready to just go home so we left.

Let’s just say I won’t be back for AWHILE. I’m so so so so so pissed and disappointed…… yall need better staff too to actually train people bc staff in there ran around and acted like chickens with their heads cut off, they didn’t know...