Starbucks — Restaurant in Goodlettsville

Not sure what the problem is with the two female workers here. Ive had them eyeball me and whisper back and forth in an obviously rude manner before but Today, 12-19, my fiance went here specifically and ordered an iced coffee with double cream and double sugar. They put a plain black iced coffee on the counter. After discussing with the customer behind her, my fiance asked if the drink was for someone else and the two girls began VERY unprofessionally gossiping about my fiance, speaking over her, and rolling their eyes to each other saying “Yuh she ordered a black coffee. Yeah gurl She lyin’ She lyin’” Me nor my fiance EVER drink black coffee. Fire these two disrespectful mouthy brats immediately. I will be by there today after work to speak with them myself as well. I also once pointed out that several of the snacks in the packages at the counter were moldy and you could see the green/grey fuzz mold growing on the food in the packages. She said “oooooooook...........?” and turned her back. I will not be spending anymore money until these two are removed and ill be telling others to avoid it as well. Ill also be taking photos of the moldy food as well if they have left it. This place isnt even that old and already useless low lifes are running it into the...

Terrible job only one person working that’s in training having to call manager on the phone to find items took more then 30minutes on 3 drinks I don’t mind waiting but if your on training why be left alone working with no help just slows everything down other customers before me having to wait more time then I did and on top of that I asked employee how long would it take and said she didn’t know since she’s just training and towards the end when I asked for a straw she threw it at me what type of customer service is this if I could I would...

I have tried drinks from here on multiple occasions and they are never what they should be. The staff is always young (high school age or in that range) and seems untrained and uneducated in the art of coffee making. My husband and I are avid coffee lovers and refuse to purchase a beverage here again. It is a pity that the drinks have been consistently bad because it is the only coffee shop nearby. The only positive to this Starbucks is that it is a convenient location at which I can purchase the mugs and tumblers that I...