Jack n' Diane's Dueling Pianos — Restaurant in Greenville

It's unfortunate, but this place has gone downhill significantly since opening. Weak pours on expensive drinks, waiting hours if ever for song requests, and has changed from a dueling piano bar to basically just a cover band. They'll use additional instruments on just about every song and it all drowns out the pianos. We also had more attention from the girl trying to sell jello shots than we did from our server. Oh well, lesson learned.

EDIT: To the owner, you should take a step back from the keyboard and think about how you're responding to criticism. Rather than attacking paying customers that you got plenty of money out of, maybe consider what they're saying and work on your management of the location.

You say that I have to complain to a server, bartender, or manager in order to have a properly poured drink or not have my server hanging out at the bar. If I'm having to contact a manager, things are already wrong. And of course, by your reaction here it doesn't sound like I'd get much satisfaction talking to an extremely defensive manager in person. You got a spat of poor reviews last night, and no, they're not all from the same group of people. They're also not the only poor reviews J&D's has received recently with similar complaints. Here are just a few songs:

Smash Mouth - All Star - Full Band Cheap Trick - I want you to want me - Full Band Lady Gaga - Poker Face - Full Band

Extra instruments were even called in on House of the Rising Sun and Don't Stop Believing. Your musicians are very talented indeed (and we quite enjoyed the stomp rendition of Jack and Diane), but you seem to have forgotten what "dueling pianos" means.

All in all, there were no lies in my review, and if this is how you react to a customer having a poor experience, then I'm not at all surprised at how much the crowd sizes have dwindled.

As you said in response to another review, it's supply and demand. You supply a subpar experience and there's not going to be much demand. It's...

GRAIN OF SALT review; So my husband loved this place he loves pianos, plays himseld and is more of a extrovert then I am. I am a introvert and enjoy quiet speak easy bookish kind of places. So while I enjoyed people watching this was definitely more of college place or reliving your youth kind of bar.

The atmosphere is loud and outgoing and more for groups. Which is obvious from the group tables located at the front of the establishment and who got the mass majority of attention. (If you sit at the bar or one of the back tables you'll be ignored take that for what you will and use it as you may) The drinks aren't great no good selection of liquor just basic almost college tilted kind of drinks. If you are into fish bowls or jelly shot syringes this is your place. If you want a good whiskey on the rocks walk away! It's a mixed drink kind of bar not a good/high end liquor location.

Service is excellent the bartenders are A+ and do their best to get everyone up and jamming. Or be attentive to the customer they will absolute jump on getting you what you order! The music is "Meh" very 80s and 90s BUT then again if you like that then it'd be rocking on. I tried to request a song but will be the first to admit social anxiety means I got my money and slip of paper onto the piano itself but I think you're suppose to give it directly to the pianist.

I'd suggest this place to a younger crowd 20s maybe early 30s or a wedding party where they want to show grandma or aunts good times. It isnt raunchy though they do have some adult themed fun. But it's a preference of taste, I would suggest maybe including patrons other then the obvious groups since I noticed others leaving or being kind of stiff at not being included.

There is a $5 cover charge I wish I had known about prior to showing up at the door. And in the term of dueling from other places I have been this place isn't that. More dinner,...

The musicians deserve a higher rating than this. They put on such a fun show and were incredibly talented; we tipped them well. But our experience with the staff overall was very miserable.

My partner and I called that morning and asked to make a reservation and someone told us to just show up early and we would get a table. So we show up at opening, pay the cover, and are then told all the tables are reserved with the exception of the bar and a table underneath the speaker. I expressed my confusion and every employee up front brushed off my questions and gave insincere apologies without an explanation of the reservation policy.

Frustrated, we took the table underneath the speaker and sat down.

One of the girls up front was our waitress and she came to our table immediately to get our drink orders. I asked if I could start with tap water, and she said they only sold bottled water. This was the second sour taste in my mouth. I said I was good for now and proceeded to ask the bartender for a glass of water instead. She gave me the same fake sounding apology as the waitress and said, "bottled only, sorry."

Businesses that create policies like this appall me. I mean, you have glasses, you have a hose. You know people will order something aside from water at a bar; you will make money, don't worry!

So choosing to not be exploited, I asked for just a glass and told the waitress and the bartender, if they would really prefer, I would be drinking water from the bathroom faucet. And that is what I did.

My issue aside, it's so wrong to put a price on water in a place serving alcohol. People drinking should be able to stay as hydrated as they need without a financial deterrent.

I hope this owner will reconsider what is important in...