Rouse Craft Cooking — Restaurant in Houston

We came in for lunch, there was not a single person in the restaurant. We stood and waited for almost 10 minutes for a server/hostess and finally a manager came from the front desk to go to the back to find someone. A young girl came out and dropped menus at our table without communicating. Another server came and took our orders. We waited almost 40 minutes for an appy (tortilla chips and hummus), a chicken Caesar salad and sandwich. In that time, another patron came and sat for 10 minutes and left. The server did not come back out. The food was mediocre at best, water was never refilled - which was all I was drinking. We asked for our bill when we saw the server part way through our meal knowing it would take awhile before we saw them again. Terrible service. Took forever considering we were the only two people in the restaurant. And food was tasteless. Unfortunate for a beautiful atmosphere. They also have a sneaky little service charge which when asked about was a tip of 15% that is automatically charged. So although we usually start our tipping at 20%, this service would have maybe got 10% but we had no choice but to top more than willing...

This is establishment is slow as hell. It was my first time here, and upon getting out of the elevator, there are about 10 kids, yelling and screaming, running around, almost running into me and forcing the door entrance to the place closed so the other kids can’t get in; I sit there and wait for their shenanigans to end And then when I do sit down, I’m there for what seems like 20 minutes, with no acknowledgment from the wait staff, no acknowledgment from the bartender. So then, as I got up, the guy on the side of me looked at me knowing exactly why I got up, because literally no service. Then I go outside to get in my vehicle I drive through the gate And of course parking, cost $12.99, and I was literally there for less than 20 minutes. I do not recommend this place at all, go to grand Lux...

I have had a lot of fries and chips in my life, I consider myself a fries aficionado. I was BLOWN away by the flavor, excellent seasoning and crunch of their house fries and nacho chips. I literally had to have a moment of silence to enjoy them. In fact everything we had for lunch: a custom mocktail, the Korean bbq wings, chips and dip and the chicken sandwich was excellent. Very surprisingly, it was of the best lunches I’ve had in Houston! Who would think this little gem would be tucked away in this new stylish boutique hotel? If you’re in or around Galleria and hungry: do yourself a favor - definitely...