Starbucks — Restaurant in Jackson Township

This was the worst service that I have ever had at any Starbucks.

At first, I asked if they had a specific drink. The employee at the register seemed annoyed that I asked, making facial gestures. After ordering, I wasn’t given a receipt and she didn’t ask for my name.

At the time they weren’t busy. We waited for 10-15 minutes and no one said anything yet. We went up to the counter to ask and there had been 2 drinks sitting in the corner of the counter.

A different employee said, “if thats what you ordered then it’s yours. Look at it and see.” “It doesn’t have a name on it.” The young man was standing right next to the drinks.

A 3rd employee was standing next to the 2nd and said “just take it, its just coffee.” I was shocked of how rude and bad the service was.

One of the drinks was not even correct as they forgot to add carmel and mocha drizzle to my drink. This was one reason i asked if the drinks were mine in the first place, since it wasn’t exactly what I ordered.

On top everything, the place was very dirty. It is unbelievable that this Starbucks had 3 employees and all 3 were rude and incompetent. Worst Starbucks...

I am a Starbucks kind of sewer I have my favorite drinks but I always go back to the a grande caramel frappuccino with an extra shot of espresso. To be quite Frank the Starbucks in Massillon Marketplace is slipping severely if you are paying $6 for a cup of coffee you should get it exactly the way that you like it the last time I ordered a frappuccino it was not good just to say the very least. It was obviously a nice drink but it was very weak the main ingredient was ice and it was definitely not worth the money as a matter of fact this review is coming 3 weeks after my last visit to that particular Starbucks and I will not be going back there. If you're reading this review you are used to a gourmet coffee and for the money it's not worth it you know what you like and what you want and that's why you're going to Starbucks so I would say save yourself the time and trouble and go to another one where you can get a decent cup of coffee especially if you're on your way to work and don't have time to go back and fix it like I did I was just stuck...

I had the pleasure of visiting Starbucks today, and I must say that the service I received from Shelby was absolutely exceptional. Her friendly demeanor and attention to detail made my visit truly enjoyable. Not only did she expertly craft my coffee to perfection, but her warm and welcoming personality brightened my day. Shelby goes above and beyond to ensure every customer feels valued and satisfied. I highly recommend visiting this Starbucks location and experiencing the excellent service provided by Shelby. Thank you for making my coffee break from...