My wife and I stopped here in March 24, 2012. We loved the decor, the setting, the quaint street it was on - everything about it seemed like the right kind of place for a nice date-night. There was a 20 minute wait for a table so we went into the bar for a beer while we waited. Being beer-snobs, we were delighted with the great selection of beer, both bottled and drought. The Syracuse / Ohio B-ball game was starting so we decided to take a table in the bar to watch it, instead of seat in the dining room. We ordered an appetizer - it was good. Our server "Mike" came back and was seemed inattentive. He gathered up our menus and turned to leave without asking what we wanted for dinner. We had to tell him that we wanted to order. My wife gave her order and he turned to walk away again and I had to tell to to hold on - that I'd like some dinner too! He turned to walk again and AGAIN we had to stop him to ask for another round of beer. He came back a few minutes later, without the beer, to ask my wife what side option she wanted. She told him that the menu claimed that no sides were included with her order. He told her she was mistaken and ask for her selection. We asked for our beer again. He came back a couple minutes later, without our beer, to tell my wife that she was correct, that she does not get a side, then asked me what my dinner order was again (he forgot). I told him and then asked AGAIN for our beers. He finally brought our beer then. We watched three other couples come in, place orders, get their food without issue - we still had not received ours meal, and Mike was not coming around to check on us. Finally my wife spoke at him two tables away that we were STILL waiting for our meal. He quickly left his conversation and returned from the kitchen with our luke-warm, heat-lamp kept, dried-out dinners, placed them on our table and walked away without a word. Being we had just waited a full 1st half of a March Madness B-ball game for our meal, we were hungry and ate it even though it was not fresh. It tasted good - but I'm sure it would have been fantastic if it was brought to us 20 minutes earlier when it was ready. It was not until we were completely done eating that he finally came back. He didn't ask us how it was, but I told him anyway - that it was obvious that it was sitting under the heat lamp for an extended period of time - that he must have forgotten about us. He said it was the "runner's" responsibility to bring out the meal to us when it's ready. I say it is the server's responsibility to make sure his/her customers are taken care of and NOT pass the buck to the "runner". To sum it up; great place, great beer, great location, great food - if you get a server who doesn't disappoint your experience. We would not rate this place based on our experience of one server. Clearly we were the "unlucky" ones that evening. We noted that others were having much better experiences than we were. Jim & Liz