IT'SUGAR Country Club Plaza — Restaurant in Kansas City

Me and my three kids walked in, and was greeted nicely at first and she offered us some free simples. I’m not from here and never been in here before, I seen the reviews and thought; ‘let’s give it a try!’ No one told us what to do, where the bags where, what we use to grab it, NOTHING! Until my oldest son (8) open up one of the boxes and said he wanted this one. The lady yelled ‘don’t touch that!’ I said ‘OH!’ Where’s the bags and what do we use to grab them. She said with an attitude; ‘right there!’ I told my kids to stay by me and don’t grab the candy, I’ll grab it. She’ll yell at you! Then the other lady at the counter rung me up, it was a little much for cash that I had on me. Told her to take one item off and forgot I had enough for the rest on my card. Nobody was behind me, so I don’t know why she was; huffing and puffing about adding one pice of candy back on. Rolled her eyes at me as she gave me the candy and I walked away. It was my first and last time...

I needed something to make my mouth fresh smelling... The only place that was plausible was this place... Granted it's candy but it will change the taste in your mouth which was what I was looking for..I could actually believe all the different kinds of candy I saw...I like how the place is set up... As in right in your face "Candy"... Pick your poison... And that's actually what I did.. Got some large smartys...the kind I loved as a lil' kid but only smaller... I like the smaller one's better but they worked and I got some plain licorice and green apple sour licorice... I never though in a million year's that I would ever go into that place..but I did..."Never think never"🍬 or...

Would of loved to spend money here and my little sister was super excited to go in as I took her on a mini vacation. To only have the lady working be super rude to us. Defiantly needs to have better hospitality and customer service as a retail store. Super disappointment the lady appeared to have an attitude with my little sister when she asked questions which annoyed me then she snapped on my fiancé which really ticked me off. Telling him not put his hand in the candy. Would not spend a .01 in a store that doesn’t try and have good customer service. Would of easily spend 30 dollars or...