Wisconsin Brew Pub — Restaurant in Lake Delton

I don’t know where to begin, I went here for my spouses birthday last year and loved it, we got to sit in the barrel and get shakes for half off because of happy hour. We enjoyed the whole experience so much, that when we came back for a second time, after our wedding and now on our honeymoon, we wanted to have that same experience again because the shakes are so good. Unfortunately it was not a good experience for anyone. We walked in and asked to sit in the barrel again, which the host happily accommodated. We then proceeded to sit there for over 15 minutes waiting to put in our drink order as we knew what we wanted. Finally after that long wait our waiter came up and barely introduced himself before telling us they had Pepsi products. Didn’t apologize at all for the wait or anything. Came back with our drinks and put in our food. Then the food took over 20 minutes to come out of the kitchen, even though again, the half of the restaurant we were sitting in was basically empty with 2 other tables. My spouses food was fine and they really enjoyed the tenders and fries that were given to them, my food however, was mostly cold, and it looked like the patties had either been sitting there for a while or had been burned. Our waiter never came back to check on us until our food was basically gone. We asked for the bill and then asked for a box as well. This was the time the server was most attentive finally after almost an hour of being there. I debated even posting this as both my spouse and I had worked in the fast food industry for many years and we understand that things happen. As we were leaving, we noticed the other half of the restaurant was pretty full, but we also had been there much earlier than most of those folks. I don’t expect anything from this but that was by far our worst experience we have had at a restaurant together now after 5+ years together. We really enjoy the shakes but they are not worth the $14+ they can go for with lack...

I was excited to try this place out while staying at the resort. I read the negative reviews but decided to give it a chance anyway. Turns out the reviews were correct about the quality of the food. I had the smokehouse burger and it was just plain bad and the worst burger I’ve ever had. I don’t know how anyone could dry out a smash burger but it was completely dry and overdone. The brisket was cold and also dry. The bbq sauce is extremely sweet and just more of a sugary sauce and not a bbq sauce in my opinion. The burger had only one strip of bacon on it which I’ve never seen just a single strip of bacon on a burger before. The burger was so bad and dry I had to pour a cup of ranch on it to add some flavor and moisture to it. I opted to spend an extra $5 to upgrade to the pub fries and the cheese was just plain cold shredded cheese thrown on top of the fries. It wasn’t even close to melted which completely ruined the pub fries. Eating fries with cold shredded cheese on top isn’t an enjoyable experience. The burger and fries alone were $25 and just gave me a sick feeling because everything was so bad and I felt ripped off because there was no value at all. The kids meals and the side of cheese curds were ok. I also want to point out the buffalo ranch which came with the cheese curds wasn’t even mixed completely. The ranch and buffalo sauce was clearly separated which showed that they didn’t even spend the time to mix the 2 together completely. I was disappointed in the meal and couldn’t leave the place fast enough after spending over $60 on a meal. I was just sick to my stomach because I felt cheated and ripped off because this place...

We have visited the Kalahari Resort for the past 10 years. Over Columbus weekend, we went for a quick one night stay. After searching around, we decided to give the Brew Pub a try for dinner. It was one of the worst dining experiences I have ever had. We were seated quickly enough but for the next 30 minutes or so, we became completely invisible to waitresses and staff. Everyone walked past us as if we didn't exist. I tried to grab their attention but they would pretend not to hear. Finally, the manager came out, asked if we had been helped and proceeded to take our order. She was friendly enough. When our food arrived, it was served by one of the waitresses that had walked past us for 30 minutes beforehand. ( I have been a waitress before and realize that you are assigned your own tables but that doesn't stop you for acknowledging people and telling them that their server will arrive shortly or they will find someone for us!) After placing our food on the table, I asked if we could have silverware and it was like I had asked her for some unheard of request. She abruptly turned around, grabbed some off of another table and kind of tossed it onto our table without a word. The lettuce in my salad was brown and tasted like they had poured pure vinegar over it. My kids' food was good and looked like it had been sitting for a long time. Luckily, my husband's meatloaf was a success. He was the only person out of six of us, that enjoyed their meal. The manager eventually came back and took my meal off of our ticket but the whole meal was a complete...