Su Wings Chinese Restaurant — Restaurant in Lake Geneva

They have been convenient for takeout and quick eat-in meals. The quality has never been fantastic, but now, it has really, really gone down. I don't think any of us will be going back there again unless they change management and improve. We ordered crab rangoon, beef with broccoli, egg foo yung, fried rice, and curry beef. The beef dishes were the worst Chinese-American food beef that I have ever had, which says a lot. The beef had some moderately tender meat, but darn near every piece had varying amounts of gristle throughout. One of the pieces actually fell off a fork and bounced off the plate. There were several whole pieces that were 100% unedible. I thought it was just a fluke at first, but we were constantly spitting pieces out or poking at others until we just gave up in disgust.  It was unreal. The beef dishes get zero stars to the hundreth power!  And to make matters worse, I found an egg shell in the egg foo yung!  The only redeeming feature was the chicken fried rice, which was fairly tasty. The crab rangoon were huge and extremely stuffed but flavorless.  I would have given 3 & 2 stars for those 2 dishes.  A female teenager was our server.  She was very sweet and great at the beginning, but after she delivered the Sake and main courses, she was no where to be found until she let us know that the kitchen was closing soon and then delivered the bill.  The owner/manager spent 20 minutes intensely socializing with the only other table in the restaurant.  We ran out of napkins completely because we were using the ones that we had to spit out food with. We had to grab silverware (with napkins wrapped around) from a table nearby just to get more napkins.  By the time anyone got to our table, we were thoroughly grossed out and done eating. How the manager/owner handled it was beyond negative. He was kind, yes, but he was filled with unbelievable excuses.  He said that it is the distributor's fault that the beef is such poor quality and it wasn't the 1st time he has heard about this problem.  He said that the beef has been coming to them like this for a couple of months (yes, months) now, and there is nothing that he could do. He reexplained and stuttered with nervousness his excuses 2 more times in different sentence structures because he had no intentions of doing anything or to even plainly apologize. His attitude was totally blasé. No one bothered to remove the napkins with the gristly beef pieces and egg shell in them either. There was no replacement food offered, no discount for that meal or any future meal, not even a free cup of hot tea. We weren't expecting the moon, but there was absolutely nothing done or offered, but shameful excuses. I am embarrassed and mad that I brought company with me. Their business isn't exactly bustling, so every customer should count.  I suppose that if their goal is to just be the best at one thing, it would be for being the worst at it. Xièxiè...

Su Wings is a cornerstone of Lake Geneva. I was coming here since before I can remember. I was in the area for family business and had to stop by for some lunch and am glad I did. When I walked in, nostalgia hit and it was a wonderful feeling. I was seated immediately and ordered my requisite crab rangoon and General Tso's chicken. The rangoon came out quickly and was exactly as I remembered - full of crab and cream cheese and lightly fried. Delicious! The lunch portion of GT came out with their egg roll and pork fried rice. Once again, just as great as I remember! It was a perfect sized portion and the price was right as well. The only thing that would have made it better is if my father and sister were there, just like when...

If I could do no stars, I would. I got there at 130, and the sign said closing at 3 for bad weather. They asked if we wanted the buffet or menu we thought ok buffet might be nice however everything on the buffet was sitting there for a while the orange chicken and sweet and sour chicken were rubbery the beef and broccoli was grey. The fried rice was hard. Not great at all when we asked for fresh food they said we are closing at 2 pm, the door clearly read 3 pm for weather. I'm lmao I posted the weather for Lake geneva! It was 86 and sunny. they should not have offered the buffet looking that bad and tasting horrible as well. Took my husband for Father's Day, lunch big...