Jimmy John's — Restaurant in Lincoln

Do not use this location. The manager Jessica is highly rude and unprofessional. I have talked to corporate several times and they continue to be no help saying the store owner will and they never have. They’ll lie to your face make your food wrong and steal from you. Had delivery drive forge signature and tip. When reported I got told I was a liar and then the manager called me job telling them that and said to review cameras which we had. The manager told me they’d do nothing about my orders been wrong and they’d do nothing about the driver adding a tip to my receipt which caused an overdraft. Used to love Jimmy John’s but after this experience I’ll be taking my business elsewhere because they have proven the customer doesn’t matter.

Update: funny how Jimmy John’s won’t even respond to this because they don’t want to deal with it. They also are refusing to say who the franchisee is so I can contact them directly since nothing will be done at store level and corporate Jimmy John’s says it’s there issue. No...

On09/07/2025 I had a email that offered me a sandwich for $5.99 I always call my order in I get a#10 and Jimmy it up. I think jimmy John’s is head and shoulders the BEST SANDWICH EVER. I know Mary and Nick and they know me I never have my sandwich Delivered!!!!! I always come in and get it. I I can’t get a parking space my wife will run in and get it for me. Well I called in and this young girl said she wanted my address so I gave it to her she said I could not get my sandwich!!!!! Asked to speak to the mgr.She said she was the mgr. I tried several times to make her understand that I will come in and get my sandwich like I always do.She refused me because I live outside of the delivery area!!!! She I said I can pay her and come in to get it again she refused. Don’t know how she is a Mgr ??? So I was hot as a fire cracker she did not understand I always come in to get it .then she told me that I can’t do that. Is this the way you want your frequent...

I don't know if Jimmy John's has a policy memorandum for their driver's . I had traumatic experience while we were driving on downtown street the lane next to us was an angry Jimmy John's driver . This angry Jimmy John driver made well founded disrespectful hand gestures at us he flip us off , made cry baby expression at us before he turned away. I view this highly unprofessional he supposed to be image for your company . Highly dangerous, reckless and impulsive behavior that could have cause serious car accident . I hope this will get fix and I pray this Jimmy John's driver make this into learning experience. I hope he realize his actions does not only hurt him but it hurts other people around him . Sometimes the best thing to do is think twice before you act. No, I don't want the driver to get into trouble. So I will not give out anymore information on...