Qargo Coffee — Restaurant in Long Beach

I’ve become increasingly frustrated with the person who has made my experience here not the best twice. The first time I just thought it might have been a one time thing. I ordered ahead to get a drink, hot sandwich, and a yogurt parfait. The drink sandwich was ready when I got there, but they had not grabbed the yogurt to hand off with my order. When I asked about it, the person (male presenting, long hair, glasses, uses a hat and is shorter) had to print out my receipt and double check what I had ordered. I feel like this could have been done ahead of time (or should be done if yogurt doesn’t print out a sticker). I ordered ahead to make my experience easier to come in and out. When I finally had my sandwich, the bread was BUUUURNT. I couldn’t believe they actually gave me that sandwich. They had to take it out of the oven, place it in a box, and let it sit there while I picked it up (about 10 minutes). In that time, not once did they consider 1) letting me know it was burnt to give me the option to ask for it to be remade or refunded or 2) just make it again because it was not edible. I ordered the same sandwich another time where someone else prepared it and the bread was NOT burnt, but perfectly toasted.

Today, I ordered ahead again; drink and a yogurt. The yogurt was out of stock and I had to get a refund. No big deal, it happens. I saw that they had breakfast burritos in the fridge section, and got one. Same person as the first time, he/they offered to warm it and it would be 5 minutes. I heard the alarm go off and the burrito stayed in the oven as he assisted indecisive customers. 10 minutes later, I just walked out. At some point, you have to be able to manage multiple demands and at least ask the customer at the register to give you a second to open the oven so it doesn’t keep toasting the food. They didn’t do that and then proceeded to stick 8 stickers on cups and paper bags, while the burrito was still in the oven. Now I know how my first sandwich was burnt.

I left, and have become frustrated with this person and their lack of being able to manage multiple demands. I do recognize that they’re alone but this is the job you...

This place is my local coffee house since a move a few months back. Had my first negative experience today, not sure if it's random or due to a recent change in management that was announced on the door. Was greeted by someone who eventually admitted that she was not yet fully awake, but she seemed hostile, or at the very least disinterested in being there. I ordered two oat milk lattes and two vegan croissants. She forgot to charge me for one of the croissants, so I paid cash for the second one. After charging me, she walked off to the back room...not sure what was going on, but she did this a couple of times. Since it started feeling like I might be there longer than I planned, I took a bite of the croissant. When I tasted it, she had handed me one that was cream-filled. I had to spit out the bite I took. She apologized, but it was one of those situations that felt intentional; I can't really explain it. I decided to cancel my order, and had my money refunded. For anyone without allergies or dietary restrictions, this is probably a fine place to patronize. It has that sterile environment that everyone goes for now, so there are certainly coffee houses with much more atmosphere around Long Beach, but it is new and clean. It's biggest benefit was its selection of dairy-free products (including wraps), but I just wouldn't...

Absolutely the worst café experience I've ever had.

Downtown Long Beach doesn’t offer many standout cafés, so when I stumbled upon this one nearby, I was genuinely excited to try a few drinks with my family. Unfortunately, that excitement quickly turned into disappointment.

We ordered three boba drinks—Mangoberry, Matcha, and Coconut. Right away, it was clear they had no idea how to make boba tea. The drinks were served in basic plastic soda cups, filled to the brim, making it nearly impossible to insert a boba straw without spilling everywhere.

But the real issue was the drinks themselves. They tasted nothing like the flavors advertised. Each drink was diluted beyond recognition—overwhelmingly watery, with barely any flavor. It felt like they just added flavored syrup to water and threw in a few ice cubes and boba. The result? Something like 80% water, 10% ice, 9% boba, and 1% actual flavor. I couldn’t even finish mine—it was that bad.

We also ordered food, hoping that might redeem the visit, but the sandwiches were dry, bland, and just as disappointing.

I rarely write reviews, but this experience was so poor I felt compelled to share. This place needs to learn how to make both drinks and food that are even...