I’d like to start off with the fact that i’ve been to this location several times before and each employee was much more respectful than Elizabeth who made my subs today. I was given attitude from the beginning, and as a former employee, i am always doing my best to make their job easier. What frustrated me was her attitude for no reason? She was multitasking which isn’t bad, and assisted the customers in front of me while starting my order. She then completed their sale and resumed to making my subs. When she finished my subs, she continued to make the guys sandwich behind me without acknowledging me, or communicating to me that she was going to do so. I’m very observant and felt like the customer service was not the best, considering she had quickly got the customers out that were ahead of me, while deciding to make me wait for the customer behind me to finish his order. She was unfriendly and if she’s working when I come back the next time, I will simply just walk out and choose another...
Read moreBad customer service... I was told I wasn't gonna be sold anymore sandwiches because I wanted to use more than 2 coupons... mind you the coupons do not state a limit of how Many you can use in store, plus it was 2 different orders with 2 different ppl paying and only because we walked in together she refused to use the 3rd coupon, and it's fine they want to have a limit, but the tone in which it is said to you also matters and her tone was not very customer service friendly, and after me telling her I understand 2 coupon limit I still want more sandwiches she refused, said no I can't sell you more, I said I want 2 more without using a coupon and only then did she agree to sell...
Read moreI ordered two sandwiches on the online and they didn’t follow the instruction for one of my sandwich. I requested dig out the bread but they didn’t. And also I requested less dressing but they put tooooo much. So it made my bread totally wet!!! I think they totally ignored the instruction. Furthermore, they gave me wrong item for another sandwich!!! I ordered two sandwiches. One of them was chicken and the other one was steak. But they gave me two chicken sandwiches. I called them and requested refund just for one wrong item. The employee told me manager will call back to process refund but they never...
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