Cookie Lady — Restaurant in Maumee

This has been my favorite cutout for over thirty years. I no longer live in Toledo but make a special trip to get cookies when I visit. It is frustrating for them to be sold out of the cutouts hours before they close, but that's not the reason for this post. This week I purchased three dozen cutouts. Unless you do a custom order you normally get something that has to do with the seasons, tulips for spring, suns for summer, leaves for fall ect. This time they were ugly small brown football's. Really, why? And I know there is an inflation crisis going on but these were just tiny, the frosting on top was not even measurable, just enough to cover the color of the cookie. I really wish the people who enjoy them now could have had the pleasure of having them ten, twenty or thirty years ago. It's a shame, now they are just a tease of what a good cutout once was. Shrinkflation does not work...

I will never understand why these people refuse to just make more cut out cookies and then act so rude and nonchalant towards their customers that go out of their way sometimes daily to try to purchase them. Several of my friends and family members are continually turned away and as of today, we are done trying. Supply and demand is a very simple business concept and this business has failed at it miserably. Simply not worth it and no one understands why they even make some of their other items when they know the cut outs are what keeps them in business. Very bad and...

I love their cookies! I recently ordered some specially decorated cookies for my son’s blue coat ceremony in Virginia. I forgot to pick up the cookies by 6 p.m. They called me and I paid for them over the phone. I picked them up from Charlie’s in the same plaza that evening. I appreciate their effort in that situation! I always recommend their cookies to everyone. I will be ordering more in a couple of weeks for my best friend’s daughter that is graduating from college. Her mom will know why I always talk about the...