Pretty sad to have to say it, as this place was a staple growing up, but it's simply not worth your time or money nowadays. Staff is nice but don't seem to care or pay any attention.
My last straw was when we'd ordered 3 pizzas hours in advance with 2 sides of (I believe) garlic knots. Go in there, find out one of the pizzas was never put in the oven and would be a 20-30 minute wait, along with a wait for the garlic knots. Waited for that, mistakes happen it's okay. Turns out they made the wrong pizza, then burnt the garlic knots and we would have to wait another 20-30 minutes.
Waited slightly over an hour for 3 pizzas we'd ordered in advance, 2 of which were now soggy and cold. Didn't even bother asking for a refund, based on other reviews they just don't do that here. It was like $60 and was for a party so we couldn't just leave without it unfortunately. Similar things have happened to me basically every time I go here. Like, plan on spending at least 30 minutes here if you do a pickup.
Had a lot of issues with this place over the years when we were in high school but it didn't matter then, we were kids. Now it...
Read moreWent in there today with my girlfriend & my buddy. We got there at 2:45 & order our pizza at 2:50 we were waiting and watching everyone else get taken care of… so around 3:30 I realized why are we not getting asked check up on? & why is everyone else getting their pizza. JUST to find out they didn’t even have a ticket printed or anything was started, they still proceeded to not made any compromise after how long we’ve waited, & finally at 4:00 they were done. My buddy asked for the refund and then they proceeded to tell us we could take it to go in the box, then afterwards some tall guy with long hair ( listening to music with headphones) told his co worker no they don’t get the pizza after the refund. I spoke up and said I’ve been here sense 2:50 and you are now giving us a pizza at 4:00pm the least you could do is give us the pizza. Then the guy with long hair said “don’t come back sir” I will not go there again. So unprofessional, and they don’t care at all. You all need to get your tickets figured out and treat your customers with care....
Read moreIf I was rating only the quality of the pizza here, I'd give it a solid 4 stars, at least; it is quite delicious and arguably the best in town, if not the best in Yamhill County. However, since I'm rating the restaurant as a whole, I have to pull back a little. First, the biggest disappointment. On more than one occasion, I have come to see a late showing at their in-house theater, only to be told the pizza ovens have been shut down for the night so no pizza is available. So...a pizza restaurant not serving pizza? It really makes no sense. If you don't want to run a combination pizza shop and theater and offer both options to your customers, then you should probably just get out of that business and leave it to someone else who can do it successfully. My only other major complaint is the general condition of the place. It's showing its age and could stand to be cleaned up a bit. I have to honestly say I'd rather just get my pizza and go home, where at least I know I can enjoy pizza and a movie...
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