Muncheez — Restaurant in Miami Beach

Place sucks! Went in for the very first time, the lady had earphones in and gave us a menu to look at, I asked what her favorite thing was and she gave me attitude because she had to pull out her music or conversation to take my order. I asked about the chili cheese fries and she said it was a big portion so I was indecisive on what I wanted because I wanted a burger and chili cheese fries she said I could get the burger with a side of chili cheese fries to make it a even portion. Then my girlfriend ordered a burger with some fries. When coming timing to pay it seemed a bit off and she showed me the bill and it had an extra order of chili cheese fries on it and I asked to take off the order and the chick behind the counter belittled us because of whatever issues she had going on in the moment, verbally told us she had mental issues and that she cooks our food (basically warning us she was going to taint it !) and that it’s the holidays and we shouldn’t be doing this to people around the holidays (like what?! What do you have going on girl we are confused??? )attacked us right out of the building, never would I ever recommend that place to anyone, not a good vibe to walk into after getting off a relaxing cruise to the Bahamas, nah not it, go somewhere else for a great time. If I could give no stars I would, horrible horrible place. And I hope whatever was going on with her gets ironed out, wouldn’t wish the vibe we got onto anyone on this planet. I never leave reviews but this place deserves all of this 0 star review. Went down to burgerFi where everyone was friendly nice and got basically the same order we tried to get at this place for...

HORRIFIC. absolutely shocked by the experience we just had at this place. not being from the area we walked in for our first time , the girl behind the counter had both earphones in , while having earphones in she proceeds to take our order,

the energy was okay at first then we asked to take off an appetizer on the order, so she flips her screen and tells us, how we aren't listening to her and we need to not be going back and forth on her cause she had mental issues, the moment we knew we HAD to leave was went she said "you really shouldn't be messing with someone that makes your food". implying she was going to mess with our food.

the thing is i’m in the food service industry and i understand how situations can be so i make sure to never be that rude costumer to someone who is providing service for me.

we didn't want to cause a scene because we really were just confused by the switch in her attitude on us, so we just said we can just go. and then she's yelling at us out the door saying she doesn't need our money and how we had such big attitudes and all we wanted to do was exit the god awful situation she had created.

we went down the street to burgerfi where the staff we're super kind and respectful to us , walking back down to our hotel we unfortunately had to walk past munchees where we see the same girl sitting down on her phone while a man was waiting at the counter trying to get her attention. now we understand why the place looked dirty and run down. the girl that has dark hair, facial piercings and a jack skellington beanie needs to honestly be fired and checked on how to treat people like...

Tonight I ordered through Uber Eats and at first I was concerned because I did not realize the restaurant was located further north on the beach. I thought the food might take too long to arrive or show up cold, but I was very pleasantly surprised. It was clear the restaurant prepared everything fresh to order and did not let the food sit around. My order arrived still hot, which immediately impressed me.

The meal itself was excellent from start to finish. The eggs were cooked perfectly with just the right texture. The bacon had the ideal crunch without being burned, and it added a lot of flavor. The bread held up well and was not soggy which is something that often happens with delivery but not this time. The tomatoes were cut evenly and were fresh and juicy. The lettuce was crisp and not wilted which showed me the ingredients were fresh and handled with care. The fries arrived hot, properly salted, and not soggy which is rare for delivery fries. I also appreciated that the restaurant included ketchup in the bag without me having to ask.

The macaroni salad or potato salad was average. It was not terrible but it did not stand out compared to the rest of the meal. Even so, it was a small part of the order and did not take away from the overall experience.

Overall I am highly satisfied. The food was fresh, flavorful, and prepared with attention to detail. The delivery experience was better than expected considering the distance. I am definitely going to order from this restaurant again and I recommend it to anyone looking for a meal that tastes homemade and arrives just the...