09/03/22 decided to take my family of 8 people (six adults, one child of 2 years old and my disabled grandmother), to a good Peruvian restaurant so I called Suviche Restaurant. They were quick to inform us that they were able to accommodate all 8 of us immediately we got there by walking since we were visiting Windwood area, and there was a small female Latina waiter that said it would not be possible to accommodate all of us within 40 minutes. While we were standing up waiting, I saw a lot of empty tables inside and outside. Even though it was long time I request to that waiter to split my party into two groups so they can facilitate the service. When I told the waiter she said that even though there was tables they can’t accommodate us even in smaller groups due to the kitchen being so behind in orders so now we going to have to wait 45 minutes more outside. At 9 pm it was raining and I had a handicapped grandmother and a 2 year old toddler tired and waiting so I asked nicely if we can just have them sit in one of the empty tables so they don’t get sick or have my 80 year old senior get tired and the same girl told me “No if you guys want to wait you will have to wait 45 minutes standing outside” , this response shocked us. I asked if some of us can sit at the bar atleast. And she also said “No” as humiliated as we were We decided to wait outside and there in the middle of the rain waiting in line and there was a Caucasian couple that came in after us and they walked inside, sat at the bar, the bartender served them, not enough! Another group of 6 and they also got sat down. As humiliated as We felt I decided to talk to the manager I believe his name was Julio and I told him what was going on as we were waiting for half hour with that terrible experience and he try telling me they had to wait for a couple more tables to get empty so when I told him that I just seen that couple that got sit down after me he then started to apologize and gave me these two orange coins for a cheap happy hour drink when I told him that I was going to complain. So he took my number then and before he tries to justifies this comment mind you he has my number first. Horrible service. Staff need to learn to treat customers. Even though we are Peruvian i am never taking my business here again. I would rather go to Ceviche 105 where it’s always great service!