*response to owner : you are lying to avoid honest objective feedback. Being in the industry, I have an appropriate standard for dining and service, and my other reviews have a mix of ratings which reflect this, ranging from 5 star to 3 star to 1 star, which anyone who actually checks my profile can see.
Based on the facts, you have made it clear that you want to take the lazy and classless way out rather than addressing customer concerns about your business.
*Review : Shady .. lady told me to pay without mentioning the total charge , holding up an iPhone who’s screen is turned away from you..when you ask the final amount , they just turn it in your face , not even verbalizing the amount which is customary standard operating procedure at any point of sale.
I’m sure they’ve overcharge people in this way as the bulk of their clientele are people on foot in a rush quickly moving to office, etc. as it’s a coffee truck . They don’t have drip coffee. Cold brew should’ve been half the price it was for the strength. Inauthentic 5 star reviews if you actually...
Read moreThis place clearly put "try our macha" sign but actually do NOT have matcha. The worst was I waited for 10min before I was told that they didn't have matcha. The only girl working there was too busy to even talk to me and told me to wait until she's ready for me. And off course when I told her I wanted matcha, she said, "We dont have matcha".... uuggghh!
Update: they purposely left the sign (a portable plastic tabletop banner that easily removed) "try our matcha" on the counter eventhough they "knew" they run out of matcha. I went back half an hour later the sign was still there. I then confronted the worker for the misleading sign. She just smiled and still kept the sign. Why let the customer wait for something that you know you run out of??? That's the reason I gave 1 star...
Read moreTrue Baristas has completely redefined my coffee standards. From the very first sip, I knew I had found something special. The coffee is hands-down the best I’ve ever had—rich, smooth, and perfectly balanced every single time. Whether it’s a classic espresso or a seasonal special, they absolutely nail it.
But it’s not just the coffee that keeps me coming back—it’s the people. The staff are incredibly friendly, welcoming, and genuinely passionate about what they do. You can feel the positive energy the moment you walk in.
Honestly, I wouldn’t drink any other coffee. True Baristas has earned my loyalty for life. If you haven’t tried it yet, you’re...
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