Brickell Avenue Flowers & Gifts — Local services in Miami

Update 7/15/20 : I've been meaning to update this review for a while now. Based on the new owner's post to me to let me know the florist was under new ownership , I decided to give them another try. A few months ago, I placed an order and I am happy to report that the recipient told me it was the most unique and beautiful arrangement she had ever received.

Original post: If I could give less than one star, I would. I chose a floral arrangement from their website. Called them and ordered it. I asked the recipient to send me a photo of the arrangement. It looked NOTHING like the photo on their website. Not the same color vase, no ribbon, no roses, not even the same color carnations. And it had far fewer flowers than the photo on the website depicted. A COMPLETE misrepresentation. I have only written a few google reviews and they have all been positive reviews. I don't like to write negative reviews. Instead, I like to call the establishment and let them know about my dissatisfaction. But when I called this florist, not even an apology was offered. You would think if they didn't have the correct flowers to duplicate the arrangement on their website, they would let me know when I place the order and offer an alternative. I've posted a pic of the arrangement from their website and a photo of the actual arrangement they delivered. ...

I recently had the pleasure of experiencing the exceptional service of Brickell Avenue Flowers, and I couldn't be happier with my decision to choose them for my floral needs. Despite placing my order last minute, they went above and beyond to ensure that I received exactly what I wanted—a stunning bouquet accompanied by balloons, just as I had requested.

Their communication throughout the process was impeccable. When I mistakenly provided the wrong address, they promptly reached out to me, resolved the issue, and still managed to deliver my order by the preferred time. I was truly impressed by their efficiency and dedication to customer satisfaction.

The flowers exceeded my expectations in beauty and freshness, and the selection of balloons was perfect. I cannot speak highly enough of Brickell Avenue Flowers. I wholeheartedly recommend them to anyone in need of exquisite floral arrangements, especially for those requiring same-day or next-day delivery. Thank you for such a fantastic experience—I am absolutely over the moon with the...

I cannot say enough good things about Brickell and Flowers Gifts! From the moment I walked in, I was blown away by the beauty, fragrance, and warmth of the space. The floral arrangements are absolutely stunning—elegant, fresh, and crafted with a real artist’s eye for detail. Whether you’re looking for a romantic bouquet, a birthday surprise, or something thoughtful “just because,” this place delivers above and beyond.

The customer service was exceptional—genuinely kind, knowledgeable, and attentive. They really took the time to understand what I was looking for and created a custom arrangement that turned out even better than I imagined.

Plus, they have a curated selection of thoughtful gifts that pair beautifully with the flowers—everything from chocolates and candles to unique keepsakes. It’s the perfect one-stop shop for meaningful gestures.

If you’re in Miami and want to brighten someone’s day (or your own), Brickell and Flowers Gifts is an absolute must-visit. Five stars...