Mayflower Seafood Restaurant — Restaurant in Milpitas

I am beyond disgusted and with the way my table was treated during our dining experience. It was degrading.

Went to this restaurant earlier today with my friends for a get together. At the restaurant, it started to come to me that they didn’t really have much respect for ALL customers, just those who seem to be more “grown” or the elderly— those who seem that would speak up more compared to younger people. It seems to me that they saw us as a group of young high school/college students that could tolerate waiting longer without complaining. We aren’t stupid. Just because we look younger doesn’t mean any form of laziness or dirty business practices could be slipped by. I honestly do not appreciate the amount of indirect disrespect I felt throughout the experience.

I was appalled by the service attitude they had toward my table. We ordered around 10 items, but they all came at such a sluggish speed. Every 10-20 minutes one dish would come out. The thing is, we were there with a large group with over 10 people, so it was everyone taking a bite and waiting for another 10-20 for the other dish to come out. The table next to us came around 30 minutes after we ordered. Ten minutes after their table was full with everything they ordered. Meanwhile, I even had to ask the waiter about the other dishes that was yet to come after waiting for nearly an hour later. We were then informed that one of the dish was cancelled because they ran out. It angered me with the fact how they informed us after we asked, not the other way around. When they brought the food on the table, they even slightly dropped it onto the table and slid it across, which is something that is definitely considered absolutely disrespectful and unprofessional in Asian customs and culture. Even when I went to get the check, the item they cancelled was still included in the bill. Coincidence? I think not. I honestly do not appreciate the amount of indirect disrespect I felt throughout the experience. Customers should be served on a timely manner and based on the time they were seated, not based on what type of group they seem to fit in to.

Don’t get me wrong, this is a “kid friendly” environment ONLY WHEN there are “adult”- adults present. But if it’s a group of younger people around ages 18-20, it’s a completely different story. T

I felt disrespected and deeply insulted in all ways possible and they definitely did not deserve the 18% mandatory service fee that we were charged. The behavior and unprofessionalism of this restaurant is disgusting and definitely gave me a great first impression on this so called “one of the best” restaurants in...

We had a wedding here over the weekend and the service we received was TRASH. First off, if it was not for the sodas we brought in, we would not have anything to drink. All our guests asked for water and the servers said "no." What kind of restaurant doesn't want to serve water??? I am so confused. Everyone was thirsty and looking for water which was no where to be found because they didn't want to give it to us.

Second of all, my father fell and cut open his hand and asked the front cashier who was a mandarin speaking lady and she gave it to him. My aunt, who didn't know he already had one, went to ask for another one from the same lady and she goes, "i already gave you guys one. Why are you asking again?" Girl are you out of your mind? What kind of attitude is this? My aunt told her she needs to check the way she's talking, and she didn't say anything else. She was also rolling her eyes and looking irritated at everyone.

The older banquet manager was getting mad because we asked him why they didn't allow our decorators to come early when the other main one Sam told us it was ok. Why would you promise our vendors they can come at 2:30 and not let them in when they come? So you lied to us? They kept saying dimsum doesn’t end and they don’t clean until 3:30 but ok Sam said it was fine so why would you take your word back? We are lucky the decorator did her job quickly in 1.5 hours or else our wedding would’ve been ruined.

Overall all the workers were super rude and if you cannot handle having people throw a banquet or wedding at the restaurant, then maybe you shouldn't allow any. We would think that we would get some kind of respect for booking the restaurant for our wedding but i guess they really don't care about treating their guests with respect....

The customer service at this place SUCKS! My son and I went there for dinner on a Tuesday evening. We were sitted right away. The restaurant was not busy. Someone came by as soon as we sat down and asked if we wanted tea and then brought a kettle and left. We waited and waited...and waited. No one came back with water or to take our order. We were in the middle of the restaurant, clearly waiting. Nothing. After watching waiters walk by over and over again without stopping at our table, I waved someone down. He walked over and I asked him if there was anyone serving this area. He said yes and starting looking around. I told him we were ready to order, 10 minutes ago. He said, ok, then he'll take our order. I placed my order and then food came out. Still no water. We waited and waited...and waited. No one stopped by again, once the food was dropped off. My son kept on asking me for water. I again waved another person down to ask for water. He asked me, How many would you like? I said, "Hmmm...well, there's two of us eating, so how about 2?" Omg!!! After he brought the water, I again, waved another person down, because he left so quickly, to get boxes for my food. I wasn't done eating. I was so annoyed, i just wanted to get out of there!!! This is the first time I didn't leave a tip. I always do, even when I've received bad services, BUT NO MORE!!! I WILL NOT LEAVE A TIP IF SERVICE SUCKS!!! No more feeling obligated to tip! Provide good service to your customers if you want to...