Atlanta Philly Italian Pasta & Subs — Restaurant in Morrow

1st…my credentials. Grew up in Yonkers area. Lived in Hollis Queens, Long Beach NY. Relo to ATL. I know subs, pizza, and bagels. I take those 3 things very seriously. Now let’s get to it.

I didn’t know what to expect since I haven’t been here before. It’s like a real city vibe in there. It’s take out only.Go to the window on the left to place your order. I didn’t know that so I ended up clicking the DoorDash button while I sat in the chair because I couldn’t figure out how to place an order. There’s no menu so make sure you know what you want before you go in. The menu is online. But if you really need a menu, I don’t know how you get through your daily life in this world. You know what you want, tell them what you want and get it done. The people before me ordered Italian subs and a few others ordered turkey. I chatted with some of these folks as we were waiting for our orders and this has become an institution in this area. The feedback is incredible. The customers are dedicated to this place. Don’t believe the negative Nelly reviews on here. You’ll always find those one and two star crybabies. They’ll be eating at Subway next time. For me, I’m already thinking about my next sub from here. Probably will be the turkey ham combo.

Anyway, let’s get to the meat of the matter. These are some damn good subs. I knew it would be, otherwise I would not have done an hour round-trip for this.

It’s wrapped like a real heavy duty sub. This is a no nonsense sub situation right here. See my photo. It will be the whole length of your arm from elbow to wrist. That was my first clue these people are serious about feeding you. Don’t be cheap…..spend your $15 on this and you will not regret it. Be hungry, don’t complain, just eat. Remember, no nonsense.

Meat is perfectly sliced. I had an Italian combo. I like it very thinly sliced. The ham is incredible. The other meats are perfect as well. Shredded lettuce and provolone and banana peppers. Oil vinegar. All good. Bread is perfect. You’d swear you are either in Philadelphia or maybe New York. This is more of a Philly sub because the bread is a little softer than a New York bread. But still incredible and still worth the effort to get here and make it happen. I’ve been craving a real sub for the last six months down here in the Atlanta area. I can’t be eating Subway, Jimmy John’s, Blimpie’s, Publix, Jersey Mike’s, Firehouse Subs, Which Wich, be real.

If you eat any of those brands and actually like it, you should be ashamed of yourself. Get here. Get serious. Change your life. ...

Title: Terrible Customer Service Experience at Atlanta Philly Subs and Pasta in Morrow

I recently had the misfortune of visiting Atlanta Philly Subs and Pasta in Morrow, and I must say that it was one of the most disappointing dining experiences I have ever had. The poor customer service I received was utterly appalling, and it has left me with a sour taste in my mouth.

Upon entering the establishment, I was completely ignored for a full five minutes. When I finally tried to get someone's attention to pick my order, the older African American gentleman behind the counter accused me of yelling, even though I was simply trying to be noticed after being neglected for far too long. Instead of addressing the issue politely and professionally, he responded with unnecessary rudeness and hostility.

What made matters even worse was the fact that when I attempted to explain my perspective and express my dissatisfaction with the service, the gentleman in question refused to listen or even attempt to understand my point of view. His dismissive attitude and lack of basic customer service skills were truly astounding.

As a result of this abysmal experience, not only have they lost my personal business, but I will also be ensuring that my company takes its business elsewhere. It is clear that Atlanta Philly Subs and Pasta in Morrow has a long way to go in terms of providing quality service and treating customers with the respect they deserve.

In conclusion, I would strongly advise anyone considering dining at this establishment to think twice. The poor customer service and unprofessional behavior displayed by the staff are simply unacceptable, and I would not recommend subjecting yourself to such treatment. Atlanta Philly Subs and Pasta in Morrow has lost a customer for life, and I will be sharing my negative experience with others to prevent them from enduring the...

My recently visited an Atlanta Philly Italian Pasta and Subs left me with mixed feelings. While the food was decent, the customer service fell below my expectations. I ordered a vegan sausage sub, hoping for a satisfying meal. However, I was disappointed to find that the sub only contained pieces of vegan sausage instead of whole sausages.

Let's start with the customer service. The staff seemed disinterested and lacked enthusiasm. Throughout my visit, I felt like an inconvenience rather than a valued customer. This lack of friendly service definitely impacted my overall experience.

Now, onto the vegan sausage sub. I was excited to try a plant-based alternative, but unfortunately, it didn't live up to my expectations. The sub consisted of small pieces of vegan sausage rather than whole sausages. This made the sub feel more like bread with scattered sausage bits rather than a substantial sandwich. The taste was decent, but the texture was lacking due to the absence of whole sausages.

Despite the below-average customer service and the disappointment with the vegan sausage sub, there were a few positives to note. The restaurant had a pleasant ambiance and a good variety of vegan options on their menu. The other dishes I saw on the menu looked appetizing, so it's possible that my experience was an isolated incident.

In conclusion, my visit to this restaurant left me with mixed feelings. While the customer service was below average and the vegan sausage sub was not what I expected, there were some positives to consider. If you're looking for a vegan-friendly restaurant with a pleasant atmosphere, it might be worth giving this place a try. However, if excellent customer service and a well-executed vegan sausage sub are a priority for you, you may want to explore...