Starbucks — Restaurant in Myrtle Beach

My family and I was on vacation at Myrtle Beach and my finance and I wanted a coffee as we headed towards the boardwalk we saw this Starbucks omg I have never in my life had such bad service. I waited 15 minutes to get two drinks. Then they didn’t have the right size lids so they had to use different cups but what they were doing was writing ours name on the size cup we wanted but having to use a bigger cup because that’s all they had lids for so when they handed out the drinks nobody knew what was what. The employees were super rude when we asked questions about the drinks. When we told them we have been waiting for 15 minutes and people who came in after us already had their drinks before us they got mad and yelled at us. My finance walked out and I went to get our money back and they wouldn’t even give us our money back because they said our drinks had been made I will never go back to any Starbucks thanks to the one in Myrtle Beach they obviously don’t know anything about making coffee or how to handle customers. The worst I don’t care what...

Went to this Starbucks this morning while on vacation. Waited 40+ minutes for one of my two drinks while they cranked out mobile order after mobile order. Baristas are working their butts off but order of operations is absolutely terrible. My second drink wasn’t even up to be prepared because mobile stickers were on cups and seemed to take priority. I asked for a status update on my iced drink and the manager said the drinks were coming from two different areas. I told him my wife’s hot drink would be cold and that I had already been waiting over 30 minutes. He took all the stickers off the cups that the barista prepared and put mine first calling out “sorry I had to do that but we need to put JENNIFER FIRST” which was seriously embarrassing. I wish I could’ve apologized to the girl standing at the end making the drinks. They need a different system. We would not go back unless we had a mobile order placed and alter humiliating me I would hesitate to go...

My vacation was going beautifully until this last day 🙁 I’ve never experienced such rudeness on a Sunday morning on 9/17/2023 I want to make sure of this date cause I didn’t get the gentleman’s name or the rude female heaven set white woman manger who jumped in the conversation yelling do you want a refund after I waited online for 30 minutes. Ones she jumped in I proceeded to say I was confused with the transaction and my husband experienced the same the day before he couldn’t see the small key pad so asked for help the young lady tipped herself 4 dollars without his knowledge The managers answer was He couldn’t see but he could. here I can’t believe how this manager is allowed or thinks she can speak like this to customers I spend fifteen dollars daily for last 8 years Have never been treated like this. If a worker doesn’t have customer service knowledge they should not be worker with customers and more if a customer is paying $7.00...