It's okay, but has a lot of potential to be better. A lot of easily-fixable problems stop this place from being a good recommendation. Overall, everything here is just a little bit off. Beautiful space, but uncomfortable. Nice service, but understaffed. Promising food, but it fails to deliver. This place could be great, but I won't be back to find out.
The building and dining space are gorgeous, but the leather chairs are ridiculously oversized and squishy, which makes eating here genuinely uncomfortable. I pulled my chair as close to the table as physically possible, and there was still a good eighteen inches of horizontal space between me and the plate. It's like trying to eat at a table while sitting in a La-Z-Boy. This alone prevents this place from being somewhere I'd recommend. No one wants to leave brunch with back pain.
Having a live DJ for a semi-fancy sit-down brunch is... weird? He wasn't bad, but it was incongruous. Get human-sized chairs and lose the DJ, and the environment would've been a lot better.
Our waitress was nice, but they're clearly understaffed. I didn't see or speak to her a single time between when all our food was dropped off, and when we asked for the check. We didn't get a single refill on our water or coffee, and there was a 10 minute gap between when our food was cleared and the check dropped off and when she came back to pay, so we could actually leave.
The food all looked good, and was close to actually being good. The hash had potential, but the carrots were totally raw, which was bizarre, and it seemed to have all been tossed in ketchup. The chicken biscuit seemed to literally just be fried chicken on a biscuit and nothing else. The sprouts were tasty, but undercooked. I enjoyed my cocktail, but there wasn't a lot of variety in the options on the menu. The coffee was burnt, which is unfortunate for a brunch. Maybe we caught a bad day?
The biggest problem (aside from seemingly stealing Shaquille O'Neal's armchairs) is that, at least on the brunch menu, the portions are absolutely massive and the prices are high. $17 for brussel sprouts and $23 for a hash seemed annoying, until I saw how much food it was. The prices are actually fine, considering the portions, but why are the portions so large? Smaller portions and lower prices, so you could try more things, would be a much more appealing proposition. As it is, you'd probably need a pretty large group for the appetizers and entrees to make sense.
The menu has four sections: "refresh", "with eggs", "without eggs", and a fourth, untitled section including things like salad, hamburgers, and fish & chips. Why would you organize the menu like that? The named categories are weird, and the unnamed mystery category includes a third...
Read moreLet's cut to the chase. The food was horrible and no one with dietary restrictions should risk going here.
I ordered the grain bowl. It was more like a salad than a grain bowl. Very little quinoa and possible no other grains. The quinoa and grilled veggies were cold! As I had ordered of the mains and not the salads I wasn't expecting that. The eggplant was ICE COLD. Too cold for even a salad. Because everything in the salad was so extremely cold, the eggs I ordered on top became cold extremely fast. Cold eggs are always nasty and made the "grain bowl" even worse. The only thing that had any taste to it was the squash. Everything else was tasteless and nary a container of black pepper much less any other condiments could be found. I left half my overpriced bowl there and I NEVER do that. I always save leftovers.
My wife is a vegetarian but cannot eat quinoa so she was very limited. She asked the server about the soup of the day. She said it was "cream." Not knowing what that meant, we both asked if it was vegetarian. She never gave a straight answer and didn't go ask the chef. It turned out the soup was squash! The soup was decent, but I'm not sure it didn't have chicken stock in it which is unfortunate for a Hindu vegetarian to eat.
I had never been inside Union Station and that was neat to see, but the chairs were sized for Andre the Giant, not a normal woman or man. Biggest waste of money in awhile. Wish we'd gone to the hotel across the street and paid more or...
Read moreOur reservation was at 11:15. Upon arrival, no one was greeting. So we went in, the waitress appeared stressed and told us we could not be seated and must wait in the hotel lobby till the kitchen turned over to lunch. First, nowhere on the website does it say breakfast menu ends at 10:40. Why can't the kitchen fry eggs after 10:40? Second, okay the kitchen was not ready but was your bar turning over too? Didn’t look like it. Why can't we be seated in the restaurant? We waited 20 minutes and learned that another group of 7 waited 40 minutes since 1100 all because the kitchen was turning over. We finally got in, which the manger made it look like it was such a gift because they let us be seated even though the kitchen was STILL turning over. After we sat down, my first impression was how all glasses had water stains on them and honestly the silverware was not that shiny either. The servers were friendly but we got so few visit that you would think that the restaurant was bustling. But it really wasn't, there were more staffs utterly engaged with themselves than tables occupied - four occupied tables including us to be exact. We had to go to the bar to order coffee. The food was not terrible but the quality was definitely not top notch enough to justify the cost or the wait or the general suffering. The place itself was beautiful but that was the wildest dining experience I've ever had and would not do it ever again, definitely not between their kitchens'...
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