The service deserves a one star, older ladies that are not pleasant. They need some training in being nice, polite and helpful. Every morning they were too busy talking with what looked like a maintenance man to help my husband and my friends husbands and they did not even go downstairs at the same times Both had the same story. It was a joke for us after that. The coffee, tea and pastries were good though. They would do more business if they were happy helpful morning people. Maybe a training trip down to the Starbucks for all employees would be helpful for them to see how it is supposed to be. Or let them work for tips and see if that motivates them to provide the same warm and welcoming service that the...
Read moreBeautiful furnishings. A variety of seating for lounging, eating, or working. A few private corners for work or other meetings. Pleasant jazz/funk electronic music, similar to a lobby of an Aloft hotel versus the 80s pop rock more typical to casinos.
Food is casino overpriced, apparently "5 star hotel" guests aren't supposed to care. A toasted bagel was the same price as six in the supermarket.
Coffee (latte) was pretty good and high average pricing. Mocha had all the syrup stuck at the bottom under ice and milk. Alternative milks are an extra $1.29 upcharge.
My dining companion's quiche was under warmed and so the eggs near the...
Read moreOnly got a latte. Apparently, finding a good espresso based drink in the Luxor, Mandalay Bay, W Las Vegas or Excalibur is impossible. Most use good beans (Lavazza). NONE of them know how to properly steam/froth milk, as they all do it to about 1,000 Kelvin. Pretty much boiled milk, which then makes the entire drink bitter. My latte from 3940 was so hot, it took 30 minutes before I could even taste it. And it was still too hot. Take a $10 cab ride to Eataly, get a...
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