Arby's — Restaurant in New Philadelphia

I've never seen worse service and complete lacking of respect out of any business in my life. Pulled up to the drive through to order at 9:16pm someone said "one moment we will be right with you" I sat for 20 mins. Tried to say hello a few time then pulled up to the window. 3 girls were inside working all made eye contact with me and went right back to what they were doing. I said hello tapped on the window a few times and still walking right by just looking at me. I waited and 2 of them came outside to throw away trash and when I confronted them from my car waiting in the drive through window they both through their arms up and ran inside. This place closes at 10 I was here an hour early on a Friday night. No one could even say sorry we are closed. Even when I was pulled up to the window and they seen me. Very poor...

food was good, but the woman on drive thru was so incredibly rude, for absolutely no reason from me as a customer. i have worked fast food for years now so i know being nice goes a long way. she was anything but. she constantly interrupted me and seemed annoyed at everything i said at the speaker. took her at least a minute to even greet me as well. normally i would chalk this up to a bad day but she was so rude when i pulled up to the window as well. i asked her for horsey sauce and she didn’t answer so when she gave me my bag i asked if there was horsey sauce inside. she practically yelled YES. i check my bag after i leave and there are two horsey sauce for 3 sandwiches. i have never had a worse drive thru experience than here, strictly from...

The car in front of us was asked to pull ahead to wait for their food, then we pulled up to the window and paid. 15 minutes later, none of us had moved. The cashier eventually reappeared and put some extra large cups in his cup dispenser. After 20 minutes, two workers carried three bags out to the first car. That guy eventually drove around and asked us what we had ordered, because Arby's had given him all the wrong things. 10 minutes later, I saw the cashier and another guy hanging out behind the counter with no apparent purpose. After about half an hour, somebody entirely different brought us our order . . . More or less. He apologized for our wait and seemed genuinely apologetic, but this was...