72nd Gourmet Deli — Restaurant in New York

I ordered the French toast with bacon, the guy who I assume was the head cook repeated it back to me, then like 5-10 minutes later - after I had been waiting standing there - the cashier asked me what I ordered. I told him "French toast with bacon". Then it sounded like he was asking the same guy who took my order in Spanish, if he had started on my order. He (the cook) acted like he didn't know or was just now told the order.

Then he looked at me and asked what my order was, so I repeated myself and then he shook his head, rolled his eyes, then walked off to tell the other cook to start on it. It was so rude and disgusting, I will never be going back. I hate when people who work with food give off that kind of energy. For such mediocre food, if the vibes are off there is no incentive to go.

He should've owned up to his mistake and said to the cashier that he forgot, apologized to me, and made the food. Instead he acted like I never told him, and like he was frustrated with me.

Then to add insult to injury, the "french toast" was soggy and the bacon was under cooked. It was so fatty and gummy. YUCK. The FT tasted like it came frozen in a box from the grocery store which I'm willing to bet it did.

Two stars for service because the cashier was kind, otherwise I would've given a sure 1.

There are SO many better spots in the area. Go here if you have no other choice, and DON'T get anything that requires a fork and/or spoon. Just get a...

It's very strategically placed, so they receive a lot of traffic from all three hospitals in the area. However, there's some shady practices going on. I order the same deli sandwich everyday and it will be a different price every day. And it's not dependent on who is behind the counter; I go at the same time for lunch so I get the same two women and they charge differently on different days. And I know it's not illegal, but they charge extra if you use a card, which is...

I stop by here once every two weeks to grab breakfast. I'm from Hoboken and wish our bodega type stores were as clean, friendly and had fresh food as reasonable prices like these folks. In particular, the avocado is fabulous. When I see the HSS employees coming by for food at 6:45 in the morning, I know the place is high quality. Everybody working there is extremely friendly and is masked. I actually look forward to the...