Ace's Pizza LIC — Restaurant in New York

Another recommendation from the instagram algorithm led me here. I was today years old hearing of Detroit styled pizza for the first time. I've only known of two styles, the NYC thin slice and the Chicago deep dish. Ace's Detroit Pizza is like a lighter version of the deep dish but what I had was anything but light.

Starting off, the place is in a food court so Ace's is really a vendor stall. The menu is limited in options but what they offer in pizza and breadsticks they have several variations of it. I opted for the Meat lovers personal pizza and garlic cheese breadsticks. Once again I got in over my head and what I ordered was too much for me to handle on the first go but it was delicious. The meat lovers personal pie was loaded with pepperoni, sausage and bacon & the garlic cheese breadsticks were as advertised with Marinara sauce.

One small drawback is that the place is cashless, meaning you can only use cards. A bit of a bummer because I had mostly cash on me so that's something to take note of. Other than that the food is good and the nice aestethic they have going on up front is a small CRT TV with a Nintendo 64 hooked up to it with a modest stack of games. It was a fun time killer while...

I ordered pizza on their website for delivery. It was routed through a service called Relay. The delivery ended up being routed through door dash. After about 30 minutes of waiting the dasher called me and said they wouldn't give him the food. They wouldn't speak to me through his phone so I called. The person who answered mumbled something like this was already discussed and hung up on me. I tried to call back 12 times and they screened my call, hung up on me or answered and hung up quickly. After about 10 minutes when the dasher abandoned the delivery I called again and spoke to a new person. He assured me that the delivery was on its way and said there should be no problem. I mentioned the prior person who was rude and would not answer and he said he would look into it. After 10 more minutes my ordered was cancelled without any reason. I emailed them and there has been no response. I suspect this was retaliation for the whole debacle. I have ordered and picked up from the Brooklyn location with no issues. The pizza is quite delicious. This location is trouble. I would not order from there as the staff is incompetent and rude which is really a shame since they have such a high...

Bad and overpriced. When I ordered the person at the register asked me what size I wanted and and referred to the 3 different size boxes. I assumed the size of the box would be close to the size of the pizza… but the pizza was significantly smaller than the box, so I was deceived. I got the Hawaiian pizza, I was surprised that it didn’t have pizza sauce. It didn’t say it had sauce on the menu but none of the pizzas said they had sauce on the menu… so I just assumed it would. Then I ordered a cup of sauce for $2. I should have have asked how big the sauce cup was because it was tiny and not worth $2. I ended up spending $32 for a medium pizza, a can of coke and a tiny cup of sauce. On top of all that the pizza wasn’t...