Caffè Bacio — Restaurant in New York

The guy working the register is beyond rude & didn't listen to my friend & I when we ordered. He shamed us when we tried to correct the order when he read it back to us - then we got the wrong drinks. If he had listened when we tried to correct it, we wouldn't have an issue. We tried to speak to the woman who was making the drinks & he started shouting over her, over the other customers ordering just to tell us we were wrong, even though he rang us up wrong, charged us wrong & gave us the wrong drinks... safe to say we will never return. It's a shame bc we are in the area for a large event & they could have had our company's business for quite a few days.

At the end of this entire exchange, another worker came out from the back and started yelling at us with him "because we never corrected the order" even though we tried so many times. The Barista was quite lovely, she was the only normal person in the trio; we feel awful she has to work with these ridiculous people who couldn't just fix their own mistake. What a ridiculous interaction at...

Just discovered Bacio café after walking by countless times, and it immediately became my new favorite neighborhood spot. The vibe is cozy and welcoming, exactly the kind of place you want around the corner from your apartment.

Coming from a mostly cold brew coffee drinker, the iced coffee is excellent — rich, smooth, and clearly made with care — but what truly makes this place shine is José, the owner. He’s the kind of business man owner every neighborhood café deserves: warm, attentive, and genuinely invested in making sure every guest feels at home. From the moment you step inside, you can tell he’s created a space built on passion and hospitality.

It has everything you’d want in a local spot: great coffee, a relaxed atmosphere, and an owner who sets the bar for what a neighborhood café should be. Definitely a hidden gem worth discovering — and I’m already looking forward to...

RUDE!!! and Absolutely no appreciation for their LOYAL customers!!!!

I have frequented this place for YEARS!!!. no longer!!

Upon my last , AND FINAL visit , I was so mad at the way I was treated when I noted an error in my order.

the rude male barista/register guy told me that "there are other coffee places" " you should have paid better attention"

really - after years of patronage - supporting during COVID. he has been rude to neighbors and family. NO MORE.

His CONSTANT attitude and rudeness is not worth the proximity to my apt; much rather walk an extra 1 or 2 blocks and patronize a place that appreciates you as a one of their customers. they do not deserve my business.

Officially over...