Glowbar Upper East Side — Local services in New York

If it weren't for one specific tech, who I'd personally give 5 stars to, I wouldn't come back to this location. It's highly unfortunate that two of the three times I've gone, my reservation was screwed up for one reason or another. My first visit was delightful, so I requested to be scheduled for a morning with the same tech for my next visit, and the receptionist, May, said I'm all set. Come to find that my appointment was changed without notifying me, to another tech due to the time of the appt and the tech I requested works in the afternoon (which May didn't tell me upon scheduling when I requested the tech in the first place); they moved me to the afternoon so I had to change my entire day due to the last minute change. At check out from that appointment, I requested to be with the same tech and asked if the schedule is already set, to ensure I have an appropriate appt time that matches the tech. May said yes, and made a note in my appt that states I'd like to be with the same tech; I was told I'm all set yet again. Now comes this third appt, I arrange my day according to the appt scheduled by May, spend money to get there since I don't live in the neighborhood, go to check in, for May to tell me that I'm scheduled with someone else, she states that there is, in fact, a note that I do not want to be scheduled with anyone else, that she was the one who made my appointment and no one called to update me for the change in their schedule. So I confirmed that there was a note, she said yes that she made the note and no one called me. Then continues to say she was the one who scheduled the appt lol. Unfortunately I dont know how to spell the name of the other employee, I believe a supervisor or manager, offered to give another voucher towards my account for the inconvenience, but I am completed deterred from going back to this location because they literally just disregard the accommodations they claim, note, and fail to carry out. Would suggest going to another...

So last week I got a facial at this location for the first time and I don’t know what it is but they are doing a good job by keeping the same vibe and environment at each location. I got a facial with Leah she’s very kind and she has a charming personality. SHE DID THAT!!! Great vibes, great music and very safe environment!! Arrive a few minutes earlier that way you get to take a few flicks at the wash-bar ;)

So this is how it works... You arrive they’ll check you in and take your temperature. You will start with washing your face yourself. Then wait till you esthetician comes get you. They’ll ask you safety questions and then perform a 30 minutes facial with a customized treatment for your skin concerns.

My overall experience with Glowbar is 10s across the board! The best part is that everyone is welcome there. I definitely recommend everyone to go and...

I LOVE Glowbar! My friend told me about how she was receiving affordable facials every month and I had to experience it to believe it. This is a great option for someone on the go as the facial was a solid 30 minutes giving me enough time for the rest of my errands. Shataya M is INCREDIBLE! She greeted me with a warm smile and took me through a detailed consultation about my skincare goals and told me step by step what I would need and what products she was using. I also loved the feature of asking how comfortable I am speaking during my consultation. Since I had an 8AM appointment, I really appreciated I could enjoy my massage and rest while also being informed without feeling overwhelmed. I felt so clean after and didn’t experience any discomfort upon extractions. I was GLOWING immediately after my appointment! I will definitely have...