I had previously used the Columbus Ave location for EuroOptica, but this was my first visit to their new Upper East Side location. First, the store itself is gorgeous--beautifully laid out and, of course, stocked with some of the finest eyeglass frames you will find anywhere. That said, what really makes EuroOptica stand out is their people. True professionals who have a passion for what they do and who treat their customers with great respect.
For my current visit, I was interested first in updating my prescription, which was more than a year old. I had not previously had an eye exam at EuroOptica and was extraordinarily impressed. They used the most current digital technology from Digital Optometrics along with the appropriate human touch (which is clearer, 1 or 2, and so forth). My optical technician, Emily, was superb. She called in advance to confirm the appointment and patiently ran me through the entire exam, including a Zoom conference with a remote DO. The exam was very competitively priced at $125, which I could then apply toward the purchase of new glasses, which made it essentially free. Emily then helped me with frame selection--I am partial to the wonderful Lindberg frames and EuroOptica has the most extensive selection I have seen outside of Copenhagen!
I am very much looking forward to my new glasses, as well as replacing the lenses in an older pair of Lindbergs, thanks to their two-for-the-price-of-one deal on progressive Varilux lenses. I wish that every shopping experience were as pleasant and handled with as much expertise and focus on customer service as at EuroOptica, and I thank Emily and her colleagues for a...
Read moreFrom the moment I stepped into this eye store, I was greeted by a beautiful and welcoming ambiance. The staff's approach was remarkable; they were attentive without being pushy. Moreover, the addition of a coffee bar added a delightful touch to my browsing experience.
During my appointment with Dr. Wong, I was thoroughly impressed by her dedication and attention to detail. She took the time to explain each step of the process, ensuring I felt informed and comfortable throughout. Her professionalism and commitment to patient care were evident.
I must also commend Konstantin for his exceptional assistance and dedication in selecting frames. Despite my unique preferences and smaller face shape, he exhibited extraordinary patience and expertise in finding not just one, but two perfect adult frames for me. His keen eye for design and understanding of individual needs truly stood out.
One of the most striking aspects of this establishment was the seamless synergy among the staff. Their genuine happiness and continuous smiles created a welcoming atmosphere that is rare to encounter elsewhere. Additionally, the advanced technology, such as the lens fitting machine, demonstrated their commitment to providing top-notch service.
Overall, I wholeheartedly recommend this eye store to anyone seeking a combination of exceptional service, trustworthy professionals, and a positive atmosphere. If you're particular about your eyewear choices and value a welcoming environment, this is the...
Read moreI recently visited EuroOpitca for a new pair of eyeglasses and I must say, the experience was nothing short of exceptional. From the moment I walked in, the attention to detail and customer service was remarkable. The staff greeted me warmly and were incredibly knowledgeable, assisting me in finding the perfect frame.
What truly set EuroOptica apart was their personalized approach. The staff took the time to understand my needs and preferences, making recommendations that were both stylish and comfortable. Their expertise in eye care was evident, providing insights into lens options that would best suit my lifestyle. I settled on a pair of Lindbergh titanium frames, and I love them.
The follow-up service was equally impressive. After my visit, I received a follow-up call to ensure my glasses were comfortable and met my expectations. This level of customer care is a rarity these days and it did not go unnoticed.
Moreover, the professionalism at EuroOptica was unparalleled. Every interaction was handled with utmost courtesy and respect, making the entire experience a pleasant one.
In conclusion, I highly recommend EuroOptica for anyone seeking a hassle-free and enjoyable eyewear shopping experience. Their exceptional customer service, wide selection, and professional demeanor are what make them a five-star...
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