Casa Pública — Restaurant in New York

I’ve been a repeat customer of this restaurant for quite some time and have often recommended it to friends, family, and community members, as a native Brooklynite. This past Saturday, I happened to be in the neighborhood and stopped by to quickly run to the bathroom. Upon entering, I politely asked a waiter with a beard where the bathroom was. His response was, “What about the bathroom?”, an unnecessarily rude and dismissive tone. I repeated that I was simply looking for the restroom, and he abruptly told me it was for customers only and I would not be allowed to use it. As someone with a chronic illness protected under the Americans with Disabilities Act (ADA), I was experiencing an urgent medical need. I didn’t feel comfortable discussing the details in that moment, but the way I was treated, with suspicion and disrespect, was unacceptable. The staff made no effort to handle the situation with empathy or even basic courtesy. Unfortunately, after this experience, I can no longer support this establishment. I won’t be returning, and I’ll be advising my friends, family, and local community to take their business elsewhere. Kindness and respect should be the foundation of any customer interaction, especially for those who have supported a...

Casa Publica in Williamsburg, Brooklyn is a fantastic Mexican restaurant and bar right by McCarren Park. Their evolving menu utilizes traditional Mexican home cooking techniques with dishes found in the markets of Puebla, Oaxaca, and Mexico City. We walked through the doors and opened the curtain revealing a big dining room in the front and back of the restaurant with designs influenced by Mexico City’s rich architectural history. Tina helped us with ordering this evening and she is super friendly and prompt which made feels feel like we’re at home. We were lucky to catch happy hour which is from Monday through Friday, 5-7pm. Salsa and guacamole is fresh which goes perfect with our margaritas and they were happy hour specials. The mushroom and chicken tacos are one of the best I’ve had which were also happy hour. If you like steak, then you must try their skirt steak. Tender and flavorful grilled to perfection over yuca fries with their chipotle mayo is sure to make your taste buds dance. Come for a drink. Come for a bite. Come enjoy the night!

Strawberry Margarita 12

Mango Margarita 12

Salsas Caseras 5

Guacamole 14

Hongos Tacos 10 🍄

Pollo al Pastor 10 🐔

Asada...

The worst experience I have had this year at a place I have been coming for a few times now. Definitely the last one. The food and drinks are good (except for todays guacamole that was over spicy and that we had to return). But the waitress is rude and the waiter is aggressive. He chased us down the street and yelled at us for not tipping on purpose and asking us not to come back.

We returned half of our order and couldn’t order anything else because they closed the kitchen without calling for last service (reservation at 8:30 and kitchen closing at 9). They barely apologised for the over spicy guac and did not propose to replace with anything.

Do not take reservations If we can’t have a proper dinner. And don’t expect any tip if you don’t do your job. It may be your job but we also have to work hard to enjoy restaurant dinners.

In the end a huge waste of time and no dinner for us. There are so many other options in the area and we’ll not make the same mistake twice. I hope this restaurant management can get its staff more client centric unless good margaritas can make up for bad people.

Note: the...