If you’re looking for a disappointing steak, this is the spot.
I ordered “The Boneless Ribeye ~ Created at our stoves in 1840”. $57.00, no sides. If I pay darn near $60 for a ribeye, that steak better make me do the happy food dance in my chair, not force me at gunpoint to leave a review about food that was so aggressively bad, so shoddy in its preparation, that I left angry that such an abomination could exist. I ordered it medium rare, and it came out looking like it had been left on the highway in Death Valley all summer. All I tasted with the first-through-choking-fourth bites was char, it was tougher than a cooked saddle, and the only red present was the dark crimson I saw once I finally decided that I’d had enough.
I cannot fathom why this was even released from the kitchen. A normal chef would have taken one look at the condition of the “steak” and either flogged whoever prepared it near to death or checked themselves into a monastery in Tibet to consider eternally how to pay humanity back for what they’d done. Did this cow do something to the chef’s family? Gore a family member? Was the unfortunate bovine a vampire that had to be burned night unto briquette status to ensure that it would stay on the other side of the Styx? This steak appeared to be the reason ketchup was invented, and I can only hope that whatever unfathomable deity this cook does or does not worship will be merciful upon them in the afterlife.
The bartender was kind enough to apologize. She was also compassionate enough to extract the remaining ¾ of overcooked, heretical flesh from my sight and remove it from my bill, scampering to the back with it at arms-length, like radioactive licorice, and clearly overcome with shame. The manager was apparently told but failed to make an appearance while I casually finished my wine. No damage-control whatsoever. Abject failure to acknowledge the mistake, and a truly careless way to dishonor the unwritten code of middle-management conduct. I’m sure they don’t need my business…a goal they’ve achieved with flying colors. I wouldn’t eat here again if the earth was covered in piss and this place was perched upon the last dry rock.
At this point, I’m going to pull the “I’m from Texas and I know steak” card. My local chain steakhouse, Texas Roadhouse, has a $17 sirloin with all the fixin’s that would kick the soul right out of this trashbin beef holocaust (incidentally, also the name of an ex-girlfriend…all the more reason to divorce myself from contact with it, though I could finish her and not this steak…ba-ZING!). It comes with two sides, nicely baked bread with honey-butter, and a guarantee that you won’t leave hungry…it also comes with bad country videos and music, but it’s still orders of magnitude preferable to my experience here.
I don’t want to end entirely on a negative note, so I will at least say the following the bartender was nice, they appeared to have an excellent liquor selection, and the $10 spinach side with garlic and a little olive-oil was excellent…though not close enough to make a meal out of unless you’re a bulimic seagull.
I stopped by a hot-dog cart on the way back to the hotel and thoroughly enjoyed my boiled nitrates with relish and mustard for a comparative monetary pittance…I should have just started there. Hot dog game is...
Read moreOn July 11, 2014 I took my wife to Delmonico's Kitchen on W. 36th street to celebrate our 10 year anniversary. This would be followed by a concert at MetLife Stadium to cap off the evening. For some reason, my name was not listed as having a reservation, but the hostess did not make a big deal about it as I produced proof with my groupon reserve receipt. Also, considering the place was practically empty when we arrived I'm going to guess it still wouldn't have been an issue. Our waiter was top-notch. I wish I remembered his name, but he was excellent to us, including the other staff who helped bring out our food. It is ONLY because of their superb service I am not giving my experience there a very dissatisfied response. I had a bone-in rib eye steak which I didn't care much for. I've definitely tasted better at other steakhouses (I'm a HUGE steak guy, and ribeye is what I always get.) I asked for medium rare but I didn't get to enjoy the richness of the insides because I was distracted by the extremely burnt outside of the steak. Looks like they gave me the worst of the bunch. A restaurant of such high caliber couldn't possibly produce steak as bad as what I had. I was disappointed they were out of Shiraz. I'll admit, I'm not a huge wine expert so I try to stick to what I know. I just found it extremely odd that a restaurant of such high caliber couldn't possibly have enough bottles of Shiraz in stock. On a Friday. At 5:30 pm. When there was barely anybody else in there. I had to settle for cabernet sauvignon which was ok. My wife didn't say much about her food - she had filet mignon - so I don't think that's a good sign. She did enjoy their cut potato fries however. Finally at 6:35pm I asked for the check. And that's when my dissatisfaction went deeper. The waiter explained that it would take 2 minutes for us to get the check as the manager had to approve the groupon discount. 2 minutes became nearly 20 minutes. Not sure why it would take 20 minutes to approve something I was told would take 2 minutes. Thanks to this, we ended up missing the first 10 minutes of the show. My wife was extremely disappointed. I will never step foot back in Delmonico's Kitchen at any of their...
Read moreThis restaurant is located in proximity to my office. On several occasions I have had lunch there and have brought numerous colleagues with me because as I used to believe the service and price value were within reason given the quality.
Unfortunately I can no longer say or do the same. I visited the restaurant for lunch yesterday as they reopened after their well deserved break. No need to look at menu I ordered my usual meal , seed salad with steak, which was outstanding , no complaints there.
When I received my check my lunch had been rung up as “ open” and wasn’t the usual price. It had gone up in price over 15.00 - that’s a 60% price increase. When I inquired unfortunately I didn’t understand what the server had said and decided I would ask the next day.
When I returned to ask the front end manager or owner , I am not sure- his reply was “we just re-opened”. And I thought so what? You knew you had plans for a significant price increase and you wouldn’t alert your customers, especially regulars who work in the neighborhood.
This manager proceeded to stare at his phone which seemed to be more important than any type of resolution, respectful response or effort in customer satisfaction.
The food is good if you are ready for a glass of water with steak salad and bread for 43.00 plus tip. Which I must admit I don’t typically spend close to 50.00 for lunch.
What a disappointment especially the...
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